Estates Assistant

2 weeks ago

Sale, United Kingdom Xenia Estates Full time

**Estates Assistant - Block Management Industry**
- Entry-level position, starting salary of £24,000 per annum._

Xenia Estates are a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering. Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.

With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.

Leasehold knowledge and experience working in block management would be advantageous.

**Main Duties: -**
- Working with the wider Estates team to ensure a high level of customer service.
- Assisting the Estates Manager to manage preventative maintenance and schedules.
- Day-to-day management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep.
- Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep.

**Essential Skills & Abilities: -**
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build relationships with colleagues.
- Experience with Microsoft Office (Excel and Word as a minimum).
- Good time management and prioritising skills with the ability to co-ordinate a complex workload.
- Flexibility and able to demonstrate the ability to work on their own and as part of a team whenever required.

**Experience & Qualifications: -**
- At least 12 months experience in a customer service role, either office, retail or hospitality based.
- Experience of completing administration work.
- GCSE in English Language and Maths, grade C/5 or above.
- Ability to use Microsoft Office.
- **Desired but not essential: -**_
- Knowledge of ARMA guidelines and requirements
- Experience of working in property management and an awareness of section 20 consultations, fire safety and cladding.
- Knowledge of property management software

**Company Benefits: -**
- 22 holidays per year (+ Bank Holidays) and 1 additional day for each year of service up to a maximum of 25 days.
- New and modern office environment, conveniently located in Sale and close to transport links.
- Opportunity to undertake industry-recognised qualifications.
- Great scope for career progression in a fast-growing organisation.
- Positive, supportive and encouraging company culture.
- Employee-appointed social committee and regular social events.
- Employee-appointed welfare committee.
- Additional holiday added to yearly entitlement for employee birthdays.
- Annual charity day (opportunity to spend a working day supporting a local charity).
- An additional afternoon off during the festive season to complete Christmas shopping.
- Christmas Savings Club.

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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