Estates Assistant

2 weeks ago

Sale, United Kingdom Xenia Estates Full time

**Estates Assistant - Block Management Industry**
- Entry-level position, starting salary of £24,000 per annum._

Xenia Estates are a vibrant and energetic property management firm with a clear passion for their brands and commitment to providing a first-class property management offering. Consisting of multiple businesses, this well-established property group specialises in both residential and student block, estate and asset management, operating nationwide.

With the help of the Estates Manager(s), you will manage day-to-day issues and contractors across the sites, ensuring adherence with company standards and health & safety guidelines.

Leasehold knowledge and experience working in block management would be advantageous.

**Main Duties: -**
- Working with the wider Estates team to ensure a high level of customer service.
- Assisting the Estates Manager to manage preventative maintenance and schedules.
- Day-to-day management of a residential and/or student portfolio, managing all repairs and planned maintenance, as well as appointing external contractors to manage repairs and upkeep.
- Establishing and maintaining relationships with suppliers/contractors and appointing external contractors to manage repairs and upkeep.

**Essential Skills & Abilities: -**
- Excellent communication skills, both verbal and written.
- Strong interpersonal skills and the ability to build relationships with colleagues.
- Experience with Microsoft Office (Excel and Word as a minimum).
- Good time management and prioritising skills with the ability to co-ordinate a complex workload.
- Flexibility and able to demonstrate the ability to work on their own and as part of a team whenever required.

**Experience & Qualifications: -**
- At least 12 months experience in a customer service role, either office, retail or hospitality based.
- Experience of completing administration work.
- GCSE in English Language and Maths, grade C/5 or above.
- Ability to use Microsoft Office.
- **Desired but not essential: -**_
- Knowledge of ARMA guidelines and requirements
- Experience of working in property management and an awareness of section 20 consultations, fire safety and cladding.
- Knowledge of property management software

**Company Benefits: -**
- 33 days annual leave (including Bank Holidays), increasing to 35 days after 3 year’s service
- Birthday day off in addition to annual leave allowance
- Annual Charity Day off to support a local charity
- One off bonus after 12 Months of being with the company
- Christmas Savings Club
- Company pension of a 5% Employee Contribution and a 3% Employer Contribution
- Access to Employee Discounts Portal upon passing your probation period
- Company Sick pay after 2 year’s service
- Free Eyesight test’s and contribution towards new frames
- Great office and location, close to transport links
- Training & Personal Development
- Career Progression
- Positive, Supportive & Encouraging Company Culture
- Social Committee & events
- Employee Welfare Committee & Mental Health First Aid

We look forward to hearing from you

**Job Types**: Full-time, Permanent

Pay: From £24,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Health & wellbeing programme

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

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