Call Handler- Part Time

4 days ago

Southampton, United Kingdom Living Well Partnership Full time

Don’t think “Doctors Surgery”think “Super-Partnership”

**Two Positions Available**

**Hours**:
Part Time - 16-20 hours per week, between hours of 14:30-18:30 Monday - Friday. 16 hours over 4 days or 20 hours over 5 days

**Salary**:£10.20 per hour with further increase upon achieving role competencies

**What we can offer you**
- 5 weeks holiday pro rata PLUS bank holidays
- NHS pension scheme membership with a 14.38% employer contribution rate
- Employee Wellbeing initiatives
- Cycle to work scheme
- Monthly employee award
- Investment in developing your skills and progression opportunities, across the Partnership
- First consideration for other internal recruitment opportunities

**Living Well Partnership** is made up of 7 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication. We have re-mapped what a traditional ‘Receptionist’ role looks like, and our Patient Services function has 3 distinct teams a Patient Administration team, a Front Desk Administration team and our dedicated Call Handling Team.

The Call Handling Team are an essential form of contact for our patients, this means you are likely to come into contact with Patients who could be vulnerable or scared, and require extra support. We’re looking for confident and caring individuals to represent our values and take the time to make our service personal, ensuring every Patient leaves Living Well knowing how important they are.

**What we're looking for**

As a Call Handler you’ll be joining a busy, fast-paced team answering calls to our 40,000+ patients. You will be the facilitator and administrator of appointment booking, maintaining accurate patient records, and actioning daily tasks on our clinical systems; but most of all you’ll be the first person to make our patients’ experience a great one.

**Job Types**: Part-time, Permanent
Part-time hours: 16-20 per week

**Salary**: £10.20-£10.73 per hour

**Benefits**:

- Additional leave
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Sick pay
- Wellness programme

Schedule:

- Monday to Friday
- No weekends

Work Location: One location

  • Call Handler- Part Time

    2 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Two Positions Available** **Hours**: Part Time - 22.5 - 27.5 hours per week, between hours of 08.00-13:30 or 13:00-18.30 across 4/5 days per week, Monday - Friday **Salary**:£10.20 per hour with further increase upon achieving role competencies **What we can offer you!** - 5 weeks...

  • Call Handler

    2 days ago

    Southampton, United Kingdom Your World Careers Full time

    **The Role** We are looking for a number of customer service call handlers to work within our bank of staff as Out of Hours Advisors **Main Duties and Responsibilities** - Inbound and Outbound Customer Service Calls - Front line customer service - Call handling - Dealing with general enquiries - Dealing with shift replacements This is a staff bank role,...

  • Call Handler

    6 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Two Positions Available** **Hours**: Full Time or Part Time - 22.5 - 37.5 hours per week, Monday - Friday between 08.00 - 18.30 **Salary**:£10.20 per hour with further increase upon achieveing role competencies **What we can offer you!** - 5 weeks holiday pro rata PLUS bank holidays -...

  • Call Handler

    1 week ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Two Positions Available** **Hours**: Full Time or Part Time - 22.5 - 37.5 hours per week, Monday - Friday between 08.00 - 18.30 **Salary**:£10.20 per hour with further increase upon achieveing role competencies **What we can offer you!** - 5 weeks holiday pro rata PLUS bank holidays -...

  • Call Handler- Full Time

    2 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Hours**: Full Time 37.5 hours per week, Monday - Friday between hours off 08.00 - 18.30 **Salary**:£10.20 per hour with further increase upon achieveing role competencies **What we can offer you!** - 5 weeks holiday pro rata PLUS bank holidays - NHS pension scheme membership with a...

  • Call Handler

    4 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Hours: 37.5 hours per week, across 5 days Monday - Friday, 10:00-18:00 **Living Well Partnership** is made up of 8 GP surgeries working innovatively to change the way we deliver great patient care and fast, effective patient communication. **Overall Aim** Provide patients and other callers with a compassionate, professional call handling service, to...

  • Call Handler- Full Time

    4 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Hours**: Full Time 37.5 hours per week, Monday - Friday between hours off 08.00 - 18.30 **Salary**:£10.20 per hour with further increase upon achieveing role competencies **What we can offer you!** - 5 weeks holiday pro rata PLUS bank holidays - NHS pension scheme membership with a...

  • Call Handler- Full Time

    4 days ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Hours**: Full Time 37.5 hours per week, Monday - Friday between hours off 08.00 - 18.30 **Salary**:£10.90 per hour with further increase upon achieving role competencies Location: St Luke's, Hedge End **What we can offer you!** - 5 weeks holiday pro rata PLUS bank holidays - NHS pension...

  • Call Handler

    1 week ago

    Southampton, United Kingdom Living Well Partnership Full time

    Don’t think “Doctors Surgery”think “Super-Partnership”! **Full Time Position Available** **Hours** - Full time - 37.5 hours per week. Schedule for this role Monday-Friday 10:00-18:30 **Benefits**:25 days holiday pro rata, NHS pension scheme membership, Cycle to work scheme Living Well Partnership is made up of 7 GP surgeries working...

  • Customer Service Advisor

    2 days ago

    Southampton, United Kingdom Agilico Workplace Technologies Full time

    **Location**:Chandlers Ford, Southampton **Salary**: Competitive **Working Hours**:37.5 per week (Monday to Friday) **Contract**: Full time, Permanent **Role-Grade**:2A Agilico is a leading nationwide service provider specialising in Managed Print Services, IT and Telecoms. Our goal is to maximise operational effectiveness and make work easier for our...