Medical Secretary

We are looking for **Medical Secretary** for our **NHS** client in **Birmingham.**

**Job Purpose**

To provide a comprehensive, reliable, confidential secretarial and admin service to support the Consultant Psychiatrist and clinical team. To ensure the smooth running of the team which includes; Consultant Forensic Psychiatrist, Specialist Registrar, Senior House Officer, Occupational Therapist, Senior Nurse, Community Psychiatric Nurse, Social Worker and Pharmacist.

**Duties and Responsibilities**:
~ Responsibility for providing a comprehensive secretarial and administrative service to the Consultant Psychiatrist and members of the medical team
~ Maintain good working relationships with all members of the multidisciplinary team.
~ Liaise with a wide range of health service personnel, including those at a senior level within the Division, together with a wide range of outside agencies and organisations including General Practitioners etc
~ To be able to deal tactfully and effectively with crisis calls and calls of a highly sensitive nature, using analytical and judgement skills
~ Ensuring that an accurate record of the discussion undertaken at the weekly Clinical Team/CPA meetings, which include all details of patient care including any medication changes and leave status are entered on to the patient information system and ensuring that copies are printed and sent to the units for patient notes and distributed appropriately and any appropriate follow action as required on a weekly basis
~ To maintain a rolling programme of CPA Case Conferences and make all required preparations for regular case conference for inpatients to meet the guidelines for Care Programme Approach Legislation on a weekly basis
~ Word/text processing, transcription from digital dictation, admission summaries, discharge summaries, Mental Health Review Tribunals, Hospital Managers reports and any ad hoc requirements of the team
~ Responsibility for producing a variety of confidential and sensitive correspondence relating to patients
~ To attend a variety of meetings and take minutes, as directed by the Consultant Psychiatrist, Team Manager or Administration Manager and also to provide cover in the absence of colleagues
~ Taking receipt of referrals to the medical team, recording and action as appropriate
~ Acting as a focal point for telephone enquiries to the Consultant Psychiatrist, Team Manager and Clinical Team taking messages and communicating them in a timely and effective manner as appropriate
~ Ensure that a non-medic is present when Second Opinion doctor is requested and that nursing, reception and medic are aware of this as and when required
~ Liaison with the Medical Records Department and ward staff regarding case notes, requesting any existing notes required for re-referred patients etc.
~ Responsibility for arranging ‘Away’ days and booking locations and taking minutes on the day and ensuring these are distributed.
~ To liaise with other members of the Secretarial/Administration Team in order to provide a co-ordinated and efficient secretarial service and cover when required
~ Responsibility for prioritising workload, work independently and use own initiative on a daily basis.
~ To observe confidentiality of information and records
~ Ability to remain calm in the event of dealing with a distressed relative during a telephone conversation
~ Ability to be diplomatic when dealing with people who are worried and/or frightened/challenging.
~ Responsibility for maintaining diary management for the Consultant Psychiatrist, Specialist Registrar and Senior House Officer and the Clinical Team in order to maximise the use of their time on a daily basis.

**Training and Qualifications**:
~ GCSE English or above and ability to demonstrate excellent use of the English language/grammar
~ Proven ability to type accurately at 60 wpm.
~ Pitman/RSA Level 2 typing qualification or equivalent
~ NVQ Level 3 or AMSPAR qualification

**Knowledge and Experience**:
~ Previous experience in a medical secretarial role
~ Sound up to date knowledge and experience of Microsoft suite (Work, Excel, Outlook and PowerPoint).
~ Experience and knowledge of office procedures and practices (Diary management, bring forward system and information databases).
~ Experience of and knowledge of NHS systems for capturing auditable data (e.g. RIO).
~ Experience of handling petty cash and working to strict instructions (where applicable)
~ Competence in the use of photocopying, fax and other office equipment
~ Knowledge of Data Protection and Information Governance

**Start ASAP for 6 months with £11-13/h**

**Job Types**: Full-time, Temporary contract
Contract length: 6 months

**Salary**: £11.00-£13.00 per hour

Schedule:

- Monday to Friday
- Weekend availability

**Experience**:

- Medical secretary: 1 year (preferred)

Work Location: One location

Reference ID: Medical secretary - B'ham