Conference & Events Executive

1 week ago

Belfast, United Kingdom The Malone Hotel Full time

The Conference & Events Executive will ensure that all in house events are executed seamlessly in the newly rebranded “The Malone” hotel in South Belfast. Working closely with the events sale’s executive, you will ensure the highest standards for our guests, whether it be a wedding, corporate function or private dinner.

**About The Role**

An overview of your duties,
- Review all internal functions ahead of time and ensure all necessary preparations are made, including staffing
- Consistently deliver service excellence, meeting and exceeding the expectations of our guests
- Act on the back of feedback to enhance the customer experience
- Keep abreast of developments in event management, assesses their viability and integrates them into the hotel were appropriate
- Knowledge of the technical specifications of the hotel facilities
- Identify staff training needs within the department, coach and mentor staff
- Work closely with the events sales team to maximise sales and identify areas of potential growth
- Alongside the senior team, develop an appropriate pricing framework for all events

**Required Criteria**
- Must possess an excellent level of written and spoken English
- At least 1 year experience in events/conference department in a hotel environment
- Outstanding customer service skills and an approachable and friendly manner
- High energy, flexible and adaptable - critical skills in events management
- An effective communicator and leader

**Skills Needed**

Planning and Organising, Communication

**About The Company**

The Malone is a veritable secret, a hidden treasure boasting everything you want in a hotel: spacious bedrooms and suites, function rooms for inspirational wedding celebrations or corporate events and the very best of that famous Irish hospitality, every step of your stay.

The Guinness is perfectly poured in our Greyhound bar - enjoy with some smoked salmon and wheaten bread or indulge in a meal to remember in the Gallery Restaurant.

Here at The Malone, we have generations of experience in welcoming guests. First opened in 1945 as ‘The Bowness’, for the last 30 years, The Malone has been owned and run by two generations of the Macklin family.

Relax and unwind with us. A warm Irish welcome to you

**Company Culture**

We are always looking for enthusiastic and talented individuals to join our team.

As a family owned hotel, you're not only part of the team, you're part of the family.

Our commitment to our people is to deliver a great place to not only work, but thrive. Relationships are important to us, those we have with our guests and with one another.

The Malone inspires its teams to live by the company's core values;
- Treat people really well
- Openness, trust and understanding
- The highest standards
- Perseverance and enjoyment
- One step ahead
- Flexibility

Internal development and progression is key to our success, having been in business for 30 years.

**Company Benefits**

We believe everyone has the right to grow and develop and we actively encourage those who want to make a career in hospitality, with internal and external training.

Employees have the opportunity to enjoy a variety of benefits whilst working at The Malone Hotel.

Vacation, Paid time off, Performance bonuses, Paid sick days, Retirement plan and/or pension, Office perks, Employee development programs, Free parking, Open office, Competitive salary, Preferential room rates, Family and friends rates, Long service recognition

**Salary**

£11.00 per hour

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