Junior IT Engineer

2 weeks ago

Newport, United Kingdom The Curve Group Full time

Our client was established in 1996 to provide flexible and accessible finance to SMEs across the country. Now, more than 26 years on, they have grown to become one of the UK's largest independent finance houses, helping more than 45,000 businesses to accessfinance to purchase business-critical equipment and vehicles quickly and easily.

They are an award-winning and progressive business, and with one eye on the future, no two days will be the same, no matter what your role. Customers are at the heart of everything they do, and it is the way that they do business, and the technology theydeploy to support customers which keeps them coming back.

Fancy the opportunity to work within an innovative IT Team? On the job training, no experience required - we're after the right person to invest in. They have an exciting new opportunity for a Junior IT Engineer/IT Support to join their growing businessand become the face of their IT team.

This role would be great for someone seeking a career in IT, and would be ideally suited if you have strong interpersonal skills and troubleshooting abilities. They are a great business to work for, with experienced staff, and they are introducing cuttingedge PaaS and SaaS systems that utilise the latest best practice for security, speed and scalability.

So, if technology & problem solving are your passions and you are looking to start your career in IT, this is the role for you.

About the role

This is a 9-5 role based in the Newport head-office. You won't be on call or providing around the clock support. When you are working, you will be the face of the IT Team so need to be professional and diligent with all comms and conversations. With mentoringand training from the IT Team, you will be the helpdesk 1st point of contact for day-to-day queries.

A key part will be managing the IT asset management system and the setup of devices, as well as administration of Microsoft 365 user accounts. They are looking to do things to a high standard and have the appropriate budget and business support to ensurethey can deliver quality solutions. They need a positive and self-motivating individual to compliment the team, and a big part of their goal to support staff with great IT.

What do you need to bring to the role?
- You will have demonstrable experience of working or volunteering in a customer facing, and sometimes demanding environment.
- A conscientious and positive attitude, we're here to help serve the business and its staff.
- You'll have excellent knowledge of Microsoft Office and Windows, and a strong IT competency.
- Self-motivation and a desire to learn.
- Resilience when faced with time pressures, adversity, and setbacks.
- You remain focused and optimistic in difficult situations.
- Driving license essential, and with own car desirable as the role requires occasional travel to their Manchester office.

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