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With over 40 stores, Polonez is Ireland's leading Eastern European food chain, on a mission to bring the "Taste of Home" to Eastern European communities and introduce new culinary experiences to the local population. **While working at Polonez, enjoy these perks**: - Competitive rate of pay depending on experience - Weekly salary payment - Career progression scheme - Official employment - Paid annual leave - In store employee discount - Refer a friend bonus scheme - Comprehensive on the job training - Career development Currently we are seeking to hire Shop Supervisor join our team in Belfast**.** **As Supervisor**you will be involved in the running of a store in line with company objectives and ensuring company standards. You will supervise the shop floor and coordinate employee’s activity. **To be considered for this role, here are the skills we’re looking for**: - **Minimum 6 months experience** in Supervisor or Supervisor Assistant role in Retail is required - **Conversational English** Language level is essential - Proficiency in one of the **Eastern European languages** (e.g.: Romanian, Polish, Ukrainian, Russian, Lithuanian, Latvian, Croatian, etc.) - Excellent communication and interpersonal skills - Ability to adapt, prioritise tasks, and handle unexpected situations - Strong teamwork and collaboration abilities - Willingness to learn, self-development, and a desire for success while contributing to a positive team environment and promoting our brand - Sales experience is preferred - Full flexibility is required, including the availability to work on **day shifts: 5 days a week from Monday to Sunday**, which may include bank holidays **Main duties of a Shop Supervisor typically include, but not limited**: - Overseeing daily operations of the store, including opening and closing procedures, ensuring adherence to company policies and procedures. - Supervising and coordinating the activities of retail staff, including assigning tasks, providing guidance, and monitoring performance. - Assisting with customer service issues, including resolving complaints and ensuring customer satisfaction. - Managing inventory levels, including ordering stock, conducting stock checks, and ensuring accurate record-keeping. - Providing training and development opportunities for retail staff, including coaching on sales techniques, product knowledge, and customer service skills. **An advantage to have**: - Romanian - Polish - Ukrainian - Russian **We are looking forward to working with You** RTNI **Job Types**: Full-time, Permanent Pay: From £13.00 per hour Expected hours: 35 - 45 per week **Benefits**: - Employee discount - On-site parking - Store discount Schedule: - 10 hour shift - 8 hour shift - Day shift - Weekend availability Application question(s): - Please specify the languages you speak: - This is a full time permanent position. Are you available to work Full Time (any 5 days a week, including weekends)? **Experience**: - Supervising experience: 1 year (required) **Language**: - any of the Eastern European languages (RO, PL, UA, RU, etc) (required) Work Location: In person
