Retail Supervisor

2 weeks ago

Belfast, United Kingdom Wiggle Full time

**Vacancy Name**
- Retail Supervisor

**Vacancy No**
- VN219

**Location**
- Belfast

**Employment Type**
- Permanent

**Duration**

**Type of Role**
- Full-time

**If Rotating Shifts, please detail**

**Job Advert**
- WiggleCRC are looking to recruit a Store Supervisor to join the team in our retail store in Belfast
- We are passionate about everything we do and driven by our winning teams who value the unique strengths we each bring. This is your opportunity to join a team who are not afraid to pursue ambitious goals and will support you to achieve your personal best. Whether you’re a beginner or an expert, a sports enthusiast, or an excel expert, a people manager or an analyst, we have a place for you There’s a place for everyone in our team
- You won’t just be joining the WiggleCRC family, we’re part of something bigger. We are now proud members of the Signa Sports United family**What’s in it for you - The benefits**
If working alongside some for the most creative and innovative people isn’t enough, we also offer you:

- Excellent career progression opportunities
- 33 days annual leave
- 5% pension contribution
- Staff discount
- Healthcare plan
- Store bonus scheme
- Staff uniform provided and a brilliant company culture.

**What will you be doing as a Store Supervisor?**

You will be working closely with the Assistant Manager; the Supervisor will be responsible for maximizing the store’s profitability and commercial presence in the retail market.**Key Responsibilities**:

- Lead by example in customer service by greeting and assisting customers and responding to customer enquiries, complaints and comments
- Set the benchmark and monitor sales, standards and service setting 'best in class' standards of service and quality goods
- Provide advice and guidance to staff on dealing with difficult and complicated sales
- Direct and supervise employees engaged in sales, inventory taking and reconciling cash
- Assign and distribute daily tasks to shop floor staff
- Take responsibility for stock security on the shop floor

**Experience**:

- Proven ability to drive sales and customer satisfaction levels
- Proven experience of managing a medium sized diverse team in a sport, leisure or cycle retail environment
- A cycling enthusiast is desirable
- Computer literate
- Being diverse and inclusive are key to our company values. You can find out more about the actions we’re taking to support diversity on the Wiggle and Chain Reactions careers page on our websites._

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