Repairs Planner

**Annual salary of £26,805 (FTE)**: - ** Permanent role**: - ** Full-time (37hours)**: - ** St Helens office base** **Proposed Interview Date**:2nd September 2025 **The role** Day to day you will need to coordinate the daily activities of M&Y’s field workforce. In doing so, provide a high quality, customer focused maintenance service that ensures compliance with relevant safety and building legislation. You will be responsible for managing the scheduling system and ensuring that appointments are made within agreed timescales and views are monitored and kept up to date. This will involve a high level of communication with our operatives, staff, managers and customers ensuring a high standard of customer service. **The right fit** - A good working knowledge of Orchard Housing, DRS and Agile365. - Administrative experience is advantageous. - Financial awareness of cost and income comparison and ability to identify Value for Money (VFM). - You’ll have strong communication skills both written and verbally. - You will need organisational and planning skills and ability to prioritise workloads. - You will be required to multi-task and work without supervision as well as part of a team. - Keyboard skills and knowledge of Windows and specialist supportive software and vehicle tracking and management system. - You will need strong written and verbal communication skills. - Technical knowledge associated with Gas and Electrical cyclical servicing and repairs. - Experience of working in a customer facing environment. - Experience of working within a construction / maintenance services environment. - The post holder may on occasion be required to travel to other offices and therefore the ability to travel to other offices and locations which may not be easily accessible by public transport. **Who we are** M&Y Maintenance and Construction provides responsive repairs, planned works, renewables, facilities management and new build services to clients across the North West. Over 40 years we’ve grown from a small, family-run business into a multimillion-pound company employing over 200 permanent employees. M&Y Maintenance and Construction is part of The Regenda Group; we work in places where we can make a difference and operate across the housing and construction sector, in care and support, and in education, training and careers. **Next steps** **What we offer** M&Y Maintenance and Construction really is a great place to work - and you don’t have to just take our word for it We’re accredited by Best Companies for our ‘world class’ levels of staff engagement and have been consistently named as one of the Best Companies to Work For in the North West. We can offer you a working environment where you can enjoy yourself, develop yourself and be yourself and where you really can make a difference to people’s lives. We also offer a fantastic reward and benefits package which, amongst other things, includes: - A range of flexible working options. - 27 days paid annual leave (rising one day per year after 3, 5 and 7 years’ service) in addition to 8 bank holidays. - 6 additional days for volunteering. - Up to 9% employer’s contribution to the pension scheme (match funded). - £250 annual ‘Live and Learn’ allowance to spend on learning any new skill. - Enhanced maternity, paternity and adoption pay schemes. - Employee Assistance Programme and health and wellbeing initiatives. - A wide variety of exciting learning and development opportunities. - Interest free loans to assist with the purchase of computer equipment and travel season tickets. - Monthly staff lottery scheme. **_ "We regenerate places and create opportunities for people"_** INDHP The Regenda Group is a great quality, forward thinking housing business, building, managing and maintaining the homes people need. We own or manage around 13,000 properties across the region, including social rented housing, housing for older people, supported housing, private rented property, shared ownership and housing for sale. The Regenda Group is made up of Regenda Homes and its wholly-owned subsidiaries M&Y Maintenance and Construction, Redwing Living, McDonald Property Rentals, Petrus Community, The Learning Foundry, Positive Footprints and Centre 56. Our mission is to provide a comprehensive range of multi-tenure housing products and services that reflect the dynamic nature of the housing market, the diversity of our customers and a rapidly changing world. Our core purpose is to regenerate places to create opportunities for people. PLACEHOLDER