Logistics Co-ordinator

4 days ago

Tamworth, United Kingdom Page Personnel Logistics Full time

Management of drivers and their routes

Manage hauliers and customers performance and engagement

**Client Details**

**Description**
- Logistics Co-Ordinator - Tamworth
- Deliver the schedule, utilise resources efficiently and fulfil customer expectations.
- To establish and develop good working relationships with all stakeholders, including Customers, Drivers, Transport Managers, Customer Care and third party contractors.
- To ensure customer service is maximised and issues are dealt with to maintain high service levels - communicating direct with customers as necessary.
- To manage all driver operational / delivery queries in a timely and professional manner. Re-routing, scheduling and arranging deliveries accordingly.
- Ordering of all fuel for loading through required systems.
- Provide support to Transport Managers to ensure sufficient vehicles are available and maintain strong working relations with all maintenance providers to minimise vehicle down time.
- To monitor haulier performance closely to ensure deliveries are made in line with agreements and escalate when necessary.
- Ensuring all necessary information is fed back to the colleagues with in efficiently.
- Provide support to all customers.
- Assist with event investigation and closeout for issues.
- Crisis management - work closely with drivers and customers to minimise the impact to the business in the event of crossovers and spills.

**Profile**
- Logistics Co-Ordinator - Tamworth
- Proven ability of working in an order and dispatch environment that is customer service focused, together with experience of vehicle scheduling.
- Be able to prioritise, work well under pressure and communicate effectively -Strong sense of Customer focus
- Strong UK geographical knowledge
- Good written and verbal skills.
- Must be IT literate to an intermediate standard (Excel, Word, Outlook)
- Team player -Adaptable to new systems and processes

**Job Offer**

Logistics Co-Ordinator

£25,000 basic

£3,500 annual bonus - paid quarterly

4 on 4 off shift pattern 6am - 6pm

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