Wedding & Events Operations Coordinator

**Wedding & Events Operations Coordinator Opportunity**

We are recruiting for a **Wedding & Events Operations Coordinator**, for **Milton Hill**, part of **The Venues Collection.**

As **Wedding & Events Operations Coordinator**, you will be responsible for the end-to-end operational delivery of weddings and events. The role involves coordinating logistics, supervising on-the-day execution, and ensuring a high-quality experience for clients and guests. This is a guest-facing, hands-on position requiring close liaison with internal departments, clients, and third-party suppliers.

**Responsibilities**:
**Event Execution**
- Coordinate the operational delivery of weddings, corporate functions, and social events as per agreed timelines and function sheets.
- Act as the primary point of contact for clients on the day of the event.
- Ensure all venue spaces are set up according to specifications (e.g. layout, décor, AV, signage etc.).
- Liaise with kitchen, F&B, reception & housekeeping, and external suppliers to ensure smooth event delivery.
- Manage timelines, problem-solve in real time, and escalate issues where necessary.

**Client Liaison and Guest Experience**
- Build rapport with wedding couples and event clients, pre-event and on the day.
- Respond professionally and empathetically to client requests, changes, and concerns.
- Maintain a calm and welcoming presence throughout each event.
- Uphold service standards and support colleagues in delivering an exceptional guest experience.

**Team Coordination**
- Brief and support restaurant, bar, and C&E teams before and during events.
- Monitor staff performance during events, supporting and guiding where required.
- Ensure consistent communication between departments throughout the event cycle.

**Administrative Support**
- Attend handover meetings with the events sales team.
- Review and interpret function sheets and ensure event details are correctly implemented.
- Record event feedback and contribute to post-event reviews where required.

**Health, Safety, and Compliance**
- Ensure all events comply with health & safety, fire, licensing, and venue-specific regulations.
- Ensure allergen information is clearly provided to kitchen and restaurant teams
- Report and record incidents or near misses according to company procedures.

**Benefits**:

- Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare - Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts - up to 55% off cinema tickets
- Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts - Discounts with holiday companies such as TUI and Expedia
- Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
- Meals on duty
- Vodaphone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH's and additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during first year back
- Competitive and supportive family benefits
- Day off for baby's first birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products

Great things happen when people get together in our spaces to meet, spaces to sleep and spaces to celebrate at Milton Hill House. From leisure breaks, weddings and celebrations to conferences, meetings, training, and every business event in between our venue provides an informal atmosphere where you and our guests can be themselves.We combine our spaces with a bigger family. Milton Hill House is part of The Venues Collection - a division of Compass Group UK & Ireland, the market leader in contract catering & support services.

More about the role:
About you:
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

Part of Compass Group UK&I, we are a grouping of seven easily accessible event spaces with hotel-like residential and leisure facilities, which all sit under the brand name The Venues Collection. Located across the UK, our venues all feature stylish and individual event spaces, including both conte