Creative Services Specialist

2 weeks ago

Castleford, United Kingdom Haribo UK Full time

**Role**: Creative Services Specialist

**Location**: HARIBO Castleford (hybrid working - 3 days in the office and 2 days working from home)

**Working hours**: 38 (Monday - Friday)

**Salary**: Competitive (plus an annual bonus)

**Position type**: Permanent

Are you the kind of person who can see the bigger picture and the tiniest detail at the same time? Do you thrive on orchestrating the moving parts of a busy creative studio while keeping the energy high and the output exceptional? If so, we want you to be the heartbeat of our creative operations.

At HARIBO our in-house design agency, The Den, helps our brands grow the category through new product developments, packaging innovation and impactful POS. We’re on the hunt for a Creative Services Specialist who’s not just organised, but visionary. Someone who can transform workflows, influence stakeholders, and scale creative excellence without ever compromising quality.

**What you’ll do**
- Be the strategist: Shape the way we plan, prioritise, and deliver creative work, aligning resources with business priorities
- Champion studio culture: Help build an environment where the team feels supported, deadlines are achievable, and best-in-class work can shine
- Bridge the worlds: Translate brand ambitions into actionable creative briefs that hit the mark
- Lead with impact: Coach stakeholders on effective briefing and feedback, while negotiating timelines with authority and empathy
- Drive results: Define the KPIs that matter, measure our impact, and continuously evolve how we work to stay ahead of the game

**What we’re looking for**
- A proven track record in creative operations or services management, ideally in FMCG or agency settings
- A strategic thinker with hands-on project and resource management expertise
- Exceptional communication and influencing skills, you know how to win trust and get alignment across teams
- Deep knowledge of design production, studio processes, and print
- The resilience, agility, and problem-solving mindset to thrive in a fast-paced, ever-changing environment

**Why join us?**
- You’ll be part of a team that’s passionate, collaborative, and not afraid to have fun while we do serious work
- You’ll get the freedom to shape how our studio runs, with the support of leadership who value innovation
- You’ll work on projects that make an impact on millions of shoppers. Your work will be seen, felt, and remembered

This isn’t just another operations role. It’s a chance to be the linchpin of a creative engine, driving both the craft and the culture that makes great work possible.

**The extra sweet stuff**:

- 36 days holiday (including bank holidays)
- Up to a 6% pension matched by HARIBO
- Group income protection
- Market leading life assurance
- 20% discount in all our stores
- Free onsite parking

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