Receptionist Part Time

**Job Title: Receptionist**

**Type: Part time, 3 days a week (Days TBC)**

**Location: Royal College Manchester Cheadle Hulme, SK8 6RQ**

**Salary: £11.78 per hour**

**Hours: 22.5 hours per week, 7.5 hours a day between 8am and 4pm**

**Are you ready to make a difference to the lives of others?**

We are recruiting a receptionist to join our Facilities team in a part time role of 3 days a week between 8am and 4pm, Monday to Wednesday. This is a very busy front of house role, and duties will include the following:

- Provide a professional, welcoming and efficient front of house service for all external and internal customers
- Handle incoming calls and calls from the main security gate
- Ensure all visitors are signed in and direct appropriately in line with the Trust’s safeguarding procedures
- Provide safety details to all external visitors in line with health and safety requirements
- Manage the incoming and outgoing post for the Trust
- General administration duties

**About Seashell**

Celebrating over 200 years of being a recognised and registered charity, Seashell Trust provides expert guidance and support to individuals in need.

Based in Cheadle Hulme, Stockport, the Trust consists of the Royal School Manchester (RSM), Royal College Manchester (RCM), outreach health and family services and residential homes which provide a safe and supporting environment.

At Seashell Trust we provide a creative, happy, and secure environment for children and young people with complex needs and additional communication challenges from across the UK.

**What we’re looking for**:

- Previous experience of delivering a front of house/reception role within an education and/or care setting.
- Experience of operating switchboards, photocopiers, scanners and franking machines
- Excellent interpersonal skills to support customers coming into the Trust and who communicate over the phone and by electronic means
- Excellent organisational skills and the ability to prioritise tasks and multitask
- Microsoft Office skills
- Ability to provide positive and proactive support service to visitors, managers and departments to create a positive customer centred culture
- Aptitude to work on own initiative and as part of a team
- Capability to remain calm in stressful, challenging situations with customers
- Power to listen and take on board key pieces of information from customers and communicate this with relevant Trust staff
- Present a calm, courteous, friendly and professional manner at all times
- GCSE English and Maths grade A-C or level 2 equivalent in literacy and numeracy
- *Please request a full copy of the Job Description by contacting a member of our team._

**What we can offer you**:
Our detailed 2-week induction programme ensures that all Seashell employees gain the essential knowledge to work within our amazing setting. With our commitment to ongoing training and development through appraisals and supervisions we encourage career progression and development throughout the business.

**Benefits**
- Detailed 2-week induction programme for all new employees.
- Access to our on-site inclusive gym, fitness classes and swimming pool.
- Blue light discount scheme.
- Benenden Health Care Membership - access to 24/7 GP, physiotherapy, medical treatments, mental health support including counselling service, cancer support, care planning and social care advice.
- Access to a wide range of vocational programmes to support you in your job role.
- Cycle to work scheme.
- Free on-site parking.
- Paid Enhanced DBS.

**How to apply**:
Please upload your CV to apply. As part of our safer recruitment policy, you will be

be required to undergo an enhanced DBS check (no cost) and full references will be

taken.

**About Seashell Trust**
- We provide a caring environment that is safeguarded and committed to promoting_
- learning, respect and independence, as well as dignity for all of our students._
- We value our employees and recognise the need to recruit, retain and develop highly_
- skilled and committed talent who share our vision and values_
- We value diversity and are committed to equal opportunities. We are an inclusive_
- be guaranteed an interview. If you require any reasonable adjustments for an_
- interview, please highlight this to our Recruitment Team in advance._
- This charity is committed to safeguarding and promoting the welfare of children,_
- young people and vulnerable adults and expects all staff and volunteers to share this_
- commitment._
- Our vision is for the children and young people in our care to be safe, happy and to_
- achieve the best possible outcomes so that they are valued and valuable members_
- of their communities._

**Job Type**: Part-time

Pay: £12.21 per hour

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- On-site parking

Schedule:

- 8 hour shift

Work Location: In person

Application deadline: 08/08/2025