Team Member-billing and Administration
2 weeks ago
**Team Member
- Billing and Administration**
Our client based in Hitchin is a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, they offer many development and training opportunities, supporting over 550 employees in the field aswell as within our 13 different office locations.
- Generating invoices for all reactive and quoted works.
- Answering customer questions and resolving customer queries in a timely manner, to ensure we can bill correctly.
- Liaising with various departments e.g. Credit Control/National Accounts to gain necessary information in order to update customers.
- Updating customer portals and websites with invoicing details.
- Other duties will include taking calls from our customers and logging them onto our system to arrange an Engineer Call-Out.
**YOUR SKILLS**
- You will be an experienced Administrator who is confident dealing with high volumes in a demanding environment.
- You will have a superb telephone manner and excellent communication skills, both written and verbal.
- Strong attention to detail, and numeracy skills.
- IT literate, with experience of using a CRM being an advantage.
Our client cares for their employees and so as well as an attractive salary offering, they also provide the following benefits:
- 25 Days Annual Leave + Bank Holidays
- SMART Pension Scheme (Enhanced Company Contributions)
- Life Insurance
- Healthcare Support, including an Employee Support and Assistance Programme
- Employee Discount Platform
- Internal Recognition & Reward Schemes
- Hybrid working up to 2 days a week after training complete
- Up to £23,000 per annum
1st Choice Staff Recruitment is an equal opportunities employer and acts as both an Employment Agency & Business.
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