Technical Support Specialist

4 days ago


London, United Kingdom Supertech Group Full time

Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

**Role Overview**:
We are seeking a skilled and client-focused **Technical Support Specialist** to manage internal IT systems, provide technical support to clients, and assist with the deployment of both software and hardware solutions. The role also involves supporting client account management to ensure a seamless service experience.

**Key Responsibilities**:

- Manage the company’s **IT infrastructure**.
- Provide **technical IT support** to clients.
- Support with the **installation and deployment of software** as well as any permanent or temporary company hardware provided to clients.
- Assist with **client account management** to ensure smooth operations and strong client relationships.

**Requirements**:
- Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).
- 2-4 years of experience in **IT support, technical support, or systems administration**.
- Strong troubleshooting and problem-solving skills.
- Hands-on experience with **software installation, hardware setup, and system maintenance**.
- Excellent communication skills with the ability to explain technical concepts to non-technical users.
- Experience in a **client-facing IT support role** is a plus.



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