Project Support Officer

7 days ago

Telford, United Kingdom NHS Shropshire, Telford and Wrekin Integrated Care Board Full time

To work as part of the Transformation team, utilising the team standard approach to Programme Management, to deliver key outcomes and objectives across a range of transformational programmes. To be responsible for information gathering and analysis to support the delivery of programme plans. To participate in working groups, programme boards and other forums to provide information and analytical advice to Transformation Partners, Transformation Project Managers and Heads of Transformation. To organise meetings /events and supporting PMO templates and plans associated with programmes of work.

To work with members of the team to develop and implement project data collection systems that will provide accurate and timely data that aligns with the team standard approach to programme management and meets cluster and other programme needs. To communicate information and issues, including through briefings and reports where necessary, to Project Managers, Transformation Partners and Heads of Transformation. To provide information on programme progress upon request, when needed. To produce regular project status reports and exception reports, where necessary.

To analyse project data and performance and ensure contingency plans are in place, where necessary. To undertake auditing of programmes/services as needed. To carry out web and publication research. To contribute to the development of key performance indicators for successful assessment of performance.

To undertake scoping and research on strategic and service development/ transformation issues as directed. To take responsibility for translating projects into business cases for review and approval by the NHS STW. To take responsibility for inputting and monitoring the QIPP efficiency templates and reporting requirements. To contribute to the contracting, procurement and tendering processes securing health care services for the people of Shropshire, Telford and Wrekin.

To contribute to the development of new contracts and performance indicators when required with the contracting team. To regularly undertake research and development activity aligned to transformation projects and service performance. To undertake complex audits/surveys related to programme and complex facts or situations, requiring analysis, interpretation or a comparison of a range of options. To recommend decisions on a range of complex/highly complex issues where there may be more than one course of action To provide and receive highly complex, sensitive and contentious information.

To negotiate with and motivate on project delivery, including linking in with other initiatives. To prepare reports and presentations to audiences ranging from members of the public to senior personnel working at strategic level, imparting information on projects and service changes. To produce clear visual material and data for use in reports, briefings, training and meetings for internal and external presentation.

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