Business Support Administrator

1 day ago


Clitheroe, United Kingdom Horner Shearing Full time

Are you a fast learner with a can-do attitude and fancy a new career path within in a varied role?

Here at Horner Shearing, we provide sheep shearing equipment as well as our Longhorn Shearing clothing brand all over the world. Due to continued growth, we are looking for an individual with a passion for self-development who loves a challenge, to assist within our office in West Bradford. The role of Business Support Administrator is varied and rewarding with the ultimate goal to ensure our customers are provided with a high level of service from start to finish and that’s where we need you. Read on to see how you could become part of our next chapter

**Your initial duties will include the following**:

- Recommend the most appropriate product or service to meet our customer’s needs, as well as assisting them with any technical enquiries they have
- Process customer orders placed over the internet, by telephone or at the counter
- Manage any returns or customer complaints
- Liaising with customers with regards to product repairs and warranty
- Invoicing product repairs and sharpening
- Assisting with despatches and helping pick orders when required
- Other varied duties as needed
- Assisting with Purchasing/Stock control
- Attending trade shows throughout the UK
- Marketing
- Office Supervisor
- Working with our trade customers (on & off-site)
- Have a friendly and courteous attitude towards customers at all times
- The ability to work well within a team and collaborate with others to receive the best outcome
- Excellent verbal communication
- Have a willingness and ability to learn about our product range, including technical aspects
- Have the ability to work under pressure at times in a fast-paced office environment
- A can-do attitude with flexibility to do what it takes to get the job done

**What we offer you**:

- A friendly working environment in a family-run firm
- An open plan, bright, modern office workspace in a beautiful rural setting
- An opportunity to gain new skills and experience
- Progression and role development opportunities
- Casual dress
- Company pension
- Staff discount on Horner Shearing products
- 28 days paid holiday

**Job type**:Full Time

**Hours**:Monday-Friday (8am-5pm) and Saturday mornings (8am-12pm) on a flexible rota basis.

Hourly Rate: £13.00 - £14.50 (dependant on experience)

**To apply**:

- Drop your CV off at our office: Horner Shearing, Lane Side, Grindleton Road, West Bradford, Clitheroe, BB7 4QH.

**Job Types**: Full-time, Permanent

Pay: £13.00-£14.50 per hour

**Benefits**:

- Casual dress
- Company pension
- Employee discount
- Free parking
- On-site parking

Schedule:

- Monday to Friday
- Overtime

Work Location: In person



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