Application Support Engineer

2 weeks ago

Stockport, United Kingdom Adria Solutions Ltd Full time

Application Support Engineer - Remote Working - Up to £30k

The Application Support Engineer will be responsible for:

- Liaise with frontline support
- Identify issues requiring escalation using database analytic skills (SQL) and possibly the analysis of source code
- Communicate effectively with stakeholders and update them based on SLAs

The Application Support Engineer will have the following:

- Practical understanding of development processes, including change and release management
- Demonstrate a willingness to learn new technical skills
- Display strong written and verbal communication skills
- Display an ability to diagnose issues in complex software systems.
- Excellent communication skills with technical and business teams
- Ability to manage priorities in a fast-moving and challenging business

**Benefits**:

- Training and development
- Healthcare Scheme
- Flexible/Remote working with the occasional requirement to visit the Stockport or Lichfield office for meetings

Application Support Engineer - Remote Working - Up to £30k
Interviewing and onboarding for this role will be going ahead remotely while Covid-19 restrictions are in place

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