Scheme Services Coordinator
1 week ago
**We’re looking for an organised, experienced Scheme Services Coordinator to join our team working across our schemes in Surrey and Berkshire This is a permanent, full-time role, worked on an annualised hours basis to provide cover and support where needed at our schemes in this area.**
Working within the Community Investment and Care team, you’ll work at our sheltered housing schemes in Surrey and Berkshire (located principally in Reading but also in Bracknell, Walton on Thames, West Molesey and Englefield Green) where you’ll help residents with housing management and tenancy issues, liaising with other agencies and ensuring the safety and security of residents are a priority. You will be salaried for 35 hours each week but as this is an annualised role you will be expected to be flexible working more hours some weeks than others to meet the demands of the service. Your travel expenses in connection with the role will also be paid.
You’ll have regular contact with residents, contractors and colleagues to coordinate and deliver services. This will include inspecting properties, supporting residents, ensuring the scheme is safe and secure and assisting with lettings. You will give a great service that makes our sheltered housing schemes pleasant and safe places to live. We offer you a workplace where each day leaves you feeling inspired and fulfilled.
You will need to be an excellent communicator, organiser and team player with good administration skills; ideally you should have experience of coordinating and providing customer focused services within a housing or related community setting. It is an essential that you have a solid understanding of the diverse needs of older people.
Working at these schemes can be challenging and can have significant involvement from external agencies at times, including elected representatives. However, this is an extremely rewarding role and no 2 days will be the same. If you have great tenacity, emotional resilience, mental robustness, and top-drawer communication skills then you’ll excel in this role
**You'll also need**
- Extensive and proven background in similar role
- Demonstrable experience of delivering excellent customer service
- Strong team player ethic
- Proactive with the ability to make quick decisions to meet the demands of the schemes
- Be flexible to meet customer needs including very occasional evening and weekend working
**What we offer**
- A competitive salary of circa £22,000
- Generous holiday entitlement
- A great pension scheme
- The ability to buy extra leave and discount cards
- Colleague referral scheme
- Cash claim-back on medical treatments
- Full training provided at no additional cost
- Please note that colleagues who are at risk of redundancy due to the current business reviews will be given priority consideration for this role. Applications from colleagues who are not at risk will be considered if there are no expressions of interest from ‘at risk’ colleagues._
-
Scheme Services Coordinator
1 week ago
Berkshire, United Kingdom Southern Housing Full time**We’re looking for an organised, experienced Scheme Services Coordinator to join our team working across our schemes in Surrey and Berkshire! This is a permanent, full-time role, worked on an annualised hours basis to provide cover and support where needed at our schemes in this area.** Working within the Community Investment and Care team, you’ll work...
-
Service Coordinator
1 week ago
Berkshire, United Kingdom Brook Street Full timeCalling all Service Coordinators who are passionate about making a difference in the lives of children and young people with learning disabilities in a play scheme in Bracknell. This is a full time position, paying up to 26000pa. This is a perfect positionfor someone who aspires to become an Ofsted Registered Manager. Our client is a national charity, with...
-
Service Coordinator
2 weeks ago
Berkshire, United Kingdom AD WARRIOR Full timeService Coordinator Location: Maidenhead Salary: £25,000 - £29,000 per annum (depending on experience) Hours: Monday - Friday, 40 hours per week (office based) Our client is a small, friendly, locally run business providing a high-quality service to their clients. They have a mixture of domestic, commercial and industrial clients. Most of their works is...
-
Service Coordinator
3 weeks ago
Berkshire, United Kingdom AD WARRIOR Full timeService Coordinator Location: Maidenhead Salary: £25,000 - £29,000 per annum (depending on experience) Hours: Monday - Friday, 40 hours per week (office based) Our client is a small, friendly, locally run business providing a high-quality service to their clients. They have a mixture of domestic, commercial and industrial clients. Most of their works is...
-
Customer Service Coordinator
2 days ago
Slough, Berkshire, United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with...
-
Customer Service Coordinator
2 days ago
Reading, Berkshire, United Kingdom Vistry Group Full timeWe have a fantastic opportunity for a Customer Service Coordinator to join our team within Vistry Thames Valley, at our Reading office. As our Customer Service Coordinator, you will liaise with customers, partners, technicians and subcontractors to ensure the completion of customer service cases within a timely manner and within SLA. You will be dealing with...
-
Service Desk Coordinator
2 days ago
Reading, Berkshire, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota :...
-
Service Desk Coordinator
2 days ago
Reading, Berkshire, United Kingdom Holistx Full timeScheduling Support / Service Desk Coordinator Location: (commutable from Reading, Maidenhead, Bracknell, Slough, Wokingham) Contract: 6-month Fixed Term (potential for extension or permanent role) Salary: £26,000 – £28,000 per annum (depending on experience) Shift Patterns: Rotating shifts between 07:00–15:30, 08:30–17:00, and 11:30–20:00 Rota:...
-
Scheme Manager
2 days ago
Berkshire, United Kingdom AD WARRIOR Full timeScheme Manager Location: Newbury Salary: £9,828 per annum Vacancy Type: Permanent, Part Time (15 hours per week - Monday, Wednesday & Friday, 10am-3pm) Closing Date: 24 December, 2025 Are you passionate about helping people live independently in a safe and supportive environment? The organisation is looking for a proactive and caring individual to join...
-
Scheme Manager
1 week ago
Berkshire, United Kingdom AD WARRIOR Full timeScheme Manager Location: Newbury Salary: £9,828 per annum Vacancy Type: Permanent, Part Time (15 hours per week - Monday, Wednesday & Friday, 10am-3pm) Closing Date: 24 December, 2025 Are you passionate about helping people live independently in a safe and supportive environment? The organisation is looking for a proactive and caring individual to join...
