Client Service Director

7 days ago

Douglas, United Kingdom Aon Corporation Full time

Posting Description:
**Client Service Director - Captive Insurance**

Are you an upbeat, inquisitive and motivated individual with account leadership abilities?

Are you looking for the opportunity to lead your own client engagements, develop relationships and be responsible for service delivery?

If you are, then Aon Insurance Managers in the Isle of Man has an exciting and challenging work role that offers a healthy combination of collaboration, autonomy and flexible working

**Aon is in the business of better decisions**

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

**What the day will look like**

As a Client Service Director you will:

- Lead the Aon relationship for a portfolio of captive insurance clients and assume responsibility for client service delivery and excellence;
- Identify client service requirements and manage the client service team to ensure service meets agreed standards;
- Deal with insurance renewals and underwrite new insurance covers as required;
- Ensure that your clients’ priorities, objectives and any other requirements have been met;
- Ensure best practice and innovation is shared across your clients;
- Support the development and implementation of Aon’s own strategic objectives;
- Actively seek out existing and new growth opportunities;
- Develop a detailed understanding of the Captive insurance industry; and
- Instil a culture of teamwork, effective communications, and professionalism.

**How this opportunity is different**

This is an outstanding opportunity to join one of the World’s largest Professional Services firms and work with clients and colleagues from a diverse range of industries and geographies.

In the Isle of Man, Aon is the market leader in captive insurance company management, employing 23 staff.

**Skills and experience that will lead to success**
- Be a client focused professional with excellent communication and client leadership skills;
- Be from either the insurance, actuarial, accounting or compliance sectors;
- Be professionally qualified;
- Have proven experience of proactively leading client engagements and associated projects; and
- Possess a keen eye for detail and accuracy.

**How we support our colleagues**

We recognise that the right individual for this opportunity might not currently be based in the Isle of Man and so we will provide a generous contribution towards relocation expenses.

In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
- #insurance
- #captiveinsurance

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