Customer Services Consultant
19 hours ago
**Our Company**
Our Company continues to expand our business, covering entrepreneurship, enterprise business, immigration, business consultation, and many more.
Our company would like to bring in a Customer Services Consultant. We provide training, guidance, and support, as well as the opportunity to experience the industry from the inside.
**.**
**Main responsibilities and requirements**
- Guide clients through the relocation process.
- Maintain accurate client records and ensure confidentiality of sensitive information.
- Collaborate with internal teams to improve service delivery and provide feedback for platform development.
- Assist with preparation of client-facing documents, reports, and updates to ensure smooth service delivery.
**Key skills**
- Excellent communication and interpersonal skills, with the ability to build trust and rapport with clients.
- Strong organisational skills and attention to detail, with the ability to manage multiple clients simultaneously.
- Ability to work independently and take initiative in a fast-paced environment.
- Proficiency in Microsoft Office and familiarity with online platforms/systems.
- Mandarin-speaking/writing language skills preferred.
**Application**
**Job Types**: Full-time, Permanent
Pay: £23,000.00-£25,000.00 per year
Ability to commute/relocate:
- Douglas IM1: reliably commute or plan to relocate before starting work (preferred)
Work authorisation:
- United Kingdom (preferred)
Work Location: Hybrid remote in Douglas IM1
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