Head of Billing and Credit Management

**Vacancy Title**:Head of Billing & Credit Management**

**Vacancy Location**:Dunmurry, Belfast, Northern Ireland**

**Engagement Type**: Permanent, Full Time (Hybrid)**

**Your Company**

Survitec are the world’s largest survival technology provider. For over 166 years, we have been protecting lives in the air, on land and at sea, through the design, manufacture, and servicing of Survival Technology.

Today, we are a global community of 3,000 professionals with presence in 96 countries partnering with our customers to provide innovative solutions that reduce risk and help keep you safe.

That's why the world's leading maritime, defence & government, energy and aerospace organisations trust us when it matters most and why we have been awarded the Silver Award by the Defence Employer Recognition Scheme

**Finance**

This family develops, refines and implements the financial policies, plans, measures and controls to safeguard and accurately report on the financial results of the business

**Job Summary**

**Duties and responsibilities**
- Uses data from a wide range of sources to analyse and report on key performance measures, including management and recovery of aged debt
- Identifies, manages and reports on business risk associated with billing and credit processes. Ensures effective process controls are in place, understood and applied by team members and the business
- Evaluates credit, billing or collection procedures, making recommendations for policy, process or operating system improvements. Plans and delivers change, demonstrating effective return on investment for all improvement initiatives and ensures solutions meet business requirements and is aligned to overall Finance strategy
- Contributes to development of the overall Finance strategy, using specialist expertise and insights to ensure that the strategy meets business needs
- Manages and reports on the performance of the Billing and Credit team. Sets appropriate performance objectives for direct reports and holds them accountable for achieving these. Takes appropriate corrective action where necessary to ensure the achievement of team and personal objectives
- Uses Survitec’s formal development framework to identify the team's individual development needs. Plans and implements development actions, including continuing professional development specified by professional or regulatory institutions, to build professional capabilities. Provides informal training or coaching to others throughout the business, to enable others to improve performance and fulfil personal potential
- Delivers a budget for Billing and Credit, conducts complex analyses on budget progress organization
- Establishes and maintains relationships with individual or business customers or aid with problems these customers may encounter
- Creates an environment where everyone in the team can live the Survitec Values
- Creates an inclusive environment where our people feel valued, appreciated and free to be who they are at work
- Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment
- Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation, and industry best practices

**Skills**
- Interprets and applies key financial indicators to make better business decisions
- Applies knowledge of the business and the marketplace to advance Survitec’s goals
- Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
- Holds self and others accountable to meet commitments
- Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics
- Makes good and timely decisions that keep Survitec moving forward
- Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
- Gains the confidence and trust of others through honesty, integrity and authenticity
- Plans and prioritises work to meet commitments aligned with Survitec goals

**Values**

Drives safety culture
- Is a reliable source of reference on relevant safety standards and where these standards are at risk. Provides important insight into the root cause and corrective actions for such safety risks and issues. Raises issues and highlights own mistakes without fear to improve safety and wellbeing of self and others
- Demonstrates commitment to delivering real value and confidence to our customers
- Understands the importance of being the representative of both internal and external customers. Demonstrates respect for those customers and is open and transparent about the delivery of service - only promises what they can deliver and delivers what they promise
- We care for our people, investing in the development of teams and individuals
- Understands own