Client Care Advisor

1 week ago

Basildon, United Kingdom Vets4Pets Full time

If you enjoy providing great service and working in a team, we have just the opportunity for you at our Basildon Pipps Hill practice to start as soon as possible. Our Friendly team is made up of 5 Vets, 5 RVNs, 4 Veterinary Care Assistants and 6 Client Care Advisors, Reception manager, practice manager currently in the team.

What your typical day will look like
Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a link between clients and the clinical team. Your ability to build strong relationships with our clients, their pets and the practice team will be critical to your success.
Your great client service during a client's visit will make sure that their absolute satisfaction is given, and that the client leaves knowing that they have received exceptional service and look forward to their next visit.
You will greet each client and offer support, guidance and expertise, managing payments and future bookings confidently. Coordinating the smooth running of the day-to-day routines of the practice will be done using our online booking system, so computer literacy is a must.
This position is a part time role upto 30 hours per week and 1:4 weekends.

The attributes required
- You are the friendly and welcoming face for the client and their pets when they arrive at the practice. You are able to provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
- You are calm, attentive and always focus on the clients' needs.
- You must be able to learn super quick as the day is often over before you can blink.
- You also must have superpowers when it comes to multi-tasking and be able to work well with the world on your shoulders, this position is not for those who cannot work under pressure due to it being a busy practice. We have recently extended the practice to have a further 2 additional consult rooms and 2 theatres together with additional equipment.
- You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
- You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet.
- Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.
We are an equal opportunities employer.

Location: SS14 3AF

  • Client Care Advisor

    1 week ago

    Basildon, United Kingdom Companion Care Full time

    **Client Care Advisor (33 hours per week)** **Basildon Companion Care** We are a well established practice based in Basildon and are looking for an enthusiastic, friendly Client Care Advisor, who wants to be part of a welcoming and vibrant team. The role is 33 hours per week, with 1 in 4 weekends. What your typical day will look like; Your focus is to...

  • Client Care Advisor

    2 weeks ago

    Basildon, United Kingdom Vets4PetsCompanion Care Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our Basildon Vets4Pets Practice with this Client Care Advisor position that has become available! **What your typical day will look like** Your focus is to provide an exceptional service to our clients and the best care possible to their pets - providing a...

  • Client Care Advisor

    1 week ago

    Basildon, United Kingdom Vets for Pets Full time

    If you love providing excellent service and thrive in a team environment, our Basildon Pipps Hill Vets4Pets Practice has the perfect opportunity for you with our available Client Care Advisor position! **This position is a Part Time role working up to 30 hours per week**. **About Us**: Our practice is conveniently located inside Pets at Home on the...

  • Client Care Advisor

    1 week ago

    Basildon, United Kingdom Vets4Pets Full time

    **Client Care Advisor (36 hours per week)** **Basildon Vets4Pets** We are a well established practice based in Basildon and are looking for an enthusiastic, friendly Client Care Advisor, who wants to be part of a welcoming and vibrant team. The role is 36 hours per week, with 1 in 4 weekends. What your typical day will look like; Your focus is to provide an...

  • Client Care Advisor

    6 days ago

    Basildon, United Kingdom Vets for Pets Full time

    If you enjoy providing great service and working in a team, we have just the opportunity for you at our Basildon Pipps Hill practice to start as soon as possible. Our Friendly team is made up of 6 vets, 5 RVNs including our deputy head nurse, 3 SVNs,2 VCAs, 5 CCAs, HVN /PM and deputy Practice Manager currently in the team. **What your typical day will look...

  • Client Care Assistant

    2 weeks ago

    Basildon, United Kingdom Linnaeus Full time

    Your role and responsibilities Southfields Veterinary Specialists are currently recruiting for a Client Care Assistant, who will support the existing Client Care and Administration teams in providing exceptional care and customer service to our clients and patients. You will work as part of a fast-paced team who are integral to the running of the hospital....

  • Client Care Assistant

    1 week ago

    Basildon, United Kingdom Southfields Veterinary Specialists Full time

    OverviewIf you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.Your role and responsibilitiesSouthfields Veterinary Specialists are currently recruiting for a Client...

  • Care Assistant

    2 weeks ago

    Basildon, United Kingdom Anaisa Care Full time

    Dream of building a Career with maximum job satisfaction? Are you looking for flexible working hours to suit you? If you are a driver with access to your own vehicle, then please read on... About the Care Assistant role We have an exciting opportunity for you at Anaisa Care, supporting our elderly and vulnerable clients to live independently at home. Just...

  • Service Advisor

    4 days ago

    Basildon, United Kingdom Affinity Search Full time

    Role: Service Advisor Location: Basildon **Salary**: £24,000 - £32,000 + OTE **Due to our client continued success they have a Vacancy for a Commercial Service Advisor/Administrator.** They are expanding our dedicated Commercial Service Centre in Basildon giving this fantastic opportunity to join a growing team and work alongside the Existing Service...

  • Customer Service Advisor

    4 days ago

    Basildon, United Kingdom Peabody Full time

    **Peabody**has an exciting opportunity for a **Customer Service Advisor** on either a** full or part time, permanent** **basis.**This is a**Hybrid role**working between the Pitsea office and home based.** **In return, you will receive a competitive salary of circa **£24,400 per annum.** - Do you have experience working in an environment where you use...