Hotel Receptionist

2 weeks ago


Peterborough, United Kingdom The Dragonfly Hotel Full time

An exciting opportunity has arisen for an experienced **Hotel Receptionist** to join the team at **The Dragonfly Hotel** in Peterborough.

Dragonfly Hotels have a simple philosophy: economy with excellence. It means we do the basics brilliantly, with a splash of panache for good measure. In four key east of England locations, we deliver comfort, convenience and efficient, switched-on service, sensibly priced so you can do more with your trip, whether you’re staying with us for business, leisure, or a little bit of both.

We’re looking for someone who can maintain a positive and calm outlook, a friendly approach, can communicate effectively both verbally and in writing, carry out instructions, be able to pay close attention to detail and a desire to provide exceptional customer service.

To succeed within the role you must have previous experience of working within a hotel reception and knowledge of hotel reservations systems. You should also have good sales ability, an approachable manner, and knowledge of the MS Office suite.

Duties and responsibilities will include:

- taking reservations,
- dealing with guests’ enquiries and assistance,
- check-ins and check-outs,
- taking payments,
If the above role interests you please get in contact with us, we look forward to hearing from you soon

**Salary**: Up to £9.60 per hour

Additional pay:

- Tips

**Benefits**:

- Employee discount
- Referral programme
Schedule:

- 8 hour shift
**Experience**:

- Hotel & Accommodations Guest Services Staff: 1 year (preferred)


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