Internal Sales Coordinator

**Location**

Tamworth

**Description**

Join us on our journey.....

We are looking for a Sales Coordinator to join our team based in Tamworth on a fulltime permanent contract. This is an office based role Monday - Friday 09:00 - 17:30.

At Instarmac we pride ourselves on our open communication. We have a thriving family culture and work ethos where everyone is valued and rewarded for what they do.

We are offering a competitive starting salary with opportunities to earn additional target bonuses as well as the following fantastic benefits:

- Performance Profit Related Bonus (PPRP) - a discretionary bonus of around 8% of salary paid annually.
- Up to 29 days annual leave
- 5-7.5% pension contribution
- Private medical cover
- Life Cover & Income Protection
- Dental cover plan
- Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
- Charity events, match funding and volunteering opportunities
- An extensive EAP suite to support health and financial wellbeing
- Retail discounts and savings

The Sales Support Coordinator primary role will focus on order processing for our Ultra brands, working with a portfolio of customers by providing exceptional consultative insights to anticipate specific customer needs and increase sales. As a Sales Coordinator you will also enhance the customer experience and support their business by proactively identifying opportunities for up-selling and cross-selling.

**Duties**

How you will be making the difference......
- Contributing towards company targets by way of meeting and/or exceeding set sales targets as an individual and contributing to the teams through order processing and customer aftercare.
- Managing a portfolio of accounts to achieve long-term success by developing positive relationships with customers. Act as a consultative partner to anticipate customers’ current and future needs to

generate orders.
- Following up samples and quotations, converting these to sales.
- Ensuring accounts are constantly aware of active promotions available, follow up and generate new business through own initiative, social media and marketing activity to increase sales.
- Resolving conflicts, taking ownership and provide solutions to customers in a timely manner.
- Managing a dedicated Area Sales Managers diary; ensuring customers are visited on a regular basis.
- Using internal tools and systems, to manage the day to day running of your data, ensure systems are maintained and updated at all times.
- Liaising with other departments including Transport, Accounts, Marketing, Laboratory and Production.
- Creating KPI and tracker reports as required by business.
- Undertaking duties in accordance with all relevant management systems and controls.
- Suggesting actions to improve sales performance and identify opportunities for personal growth in order to promote products with greater understanding and confidence

**Requirements**:
What you will need:
Excellent data entry and administration skills
- Proven experience of working in a customer sales partnering role and able to demonstrate results
- Ability to deliver excellent consultative advice to improve the customer experience and their business to generate sales
- Excellent interpersonal skills and rapport building skills
- Ability to translate customer account history into opportunities to up-sell and cross-sell
- Knowledge of CRM software (or equivalent) and MS Office, (MS Excel in particular)

Desirable
- Previously gained sales experience within a similar industry
- Understanding of sales performance and ability to work to targets

If this sounds like you, we would love to hear from you

**Application Details**: