Tissue Viability Administrative Assistant

**The closing date is 10th Nov 2024**

**Job summary**:
You will be working alongside another Administrator and the Business Manager to assist with administration of this busy community Tissue Viability Specialist Team.

We are looking for a self-motivated professional with excellent organisation and communication skills, who will provide secretarial and business support to the Tissue Viability Team. You will be required to format documents, using Word, PowerPoint and Excel, update databases, minute taking for team meetings and perform a range of other general administration duties.

Assisting clinician's workload, being a first point of contact for enquiries from patients, carers and other professionals, liaising with GPs, Integrated Care Teams, Link Nurses and external organisations. Support the clinicians with all aspects of RIO and any correspondence that is required to be produced.

Assisting events, including venue, catering and delegate bookings.

Support income generation by promoting training sessions, link nurse events and booking staff onto training courses.

Supporting the Wound Formulary Group and promoting the use of Formulary products across Hampshire & IOW area.

Procurement ordering.

Working flexibly and although situated in one main base, there will be patterns of home/agile working and at times you may need to support the team in a variety of locations across SHFT, to perform any ad hoc duties.

To be aware of working in a changing environment and be prepared to change working practices if required.

Driving Licence essential.

**Main duties, tasks & skills required**:

- To receive referrals and book appointments for patients attending clinics.
- To receive bookings & administrate both internal and external staff education sessions for staff using electronic & manual systems.
- To answer enquiries from patients and stakeholders in relation to the administration of Tissue Viability Specialist Team.
- Update records with accurate data to support effective management information and meet recording standards.
- Ensure all diagnostic information required for patients' appointments is available to clinicians.
- To plan and manage the administrative duties linked to our education schedule within the Tissue Viability Specialist Team.
- To support all administrative duties linking to our tissue viability events.
- To provide administration and general typing support to the Tissue Viability Specialist Team
- Undertake general admin support including dealing with external companies and product providers.
- Update literature and document creation based on the needs of the clinician.
- Always provide a good customer service experience for all patients.

**About us**:
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, combining the expertise and services of multiple NHS providers to deliver high-quality healthcare across Hampshire and the Isle of Wight.

With a dedicated workforce exceeding 12,000 staff and a footprint that spans more than 200 sites across Hampshire, we offer an extensive range of services, including mental health, learning disabilities, community, and physical health care, reaching diverse communities across urban, rural, and coastal areas.

We are committed to delivering care with compassion, accountability, respect, and excellence, ensuring that our patients and service users are at the heart of everything we do. By working closely with our partners, we're creating a forward-thinking, inclusive organisation that champions staff development, well-being, and collaboration.

Join us and be part of an organisation dedicated to delivering exceptional healthcare; where your skills and ambitions can make a real difference to the communities we serve, now and in the future.

**Job description**:
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached.

We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

**Person specification**:
**Qualifications**:
**Essential**:
Evidence of literacy and numeracy, e.g. GCSE pass in English/Maths.

**Desirable**:
ECDL/CLAIT computer skills qualification or equivalent.

**Disclosure and Barring Service Check**:
Jay Read

03003730211

**Pay scheme**:
Agenda for Change

**Band**:
Band 3

**Salary**:

- £24071.00 to £25674.00 Yearly
- **Contract**:
Permanent

**Working pattern**:
Part-Time

**Reference number**:
348-SW-6021

**Job locations**:
New Kings Court
Tollgate
Chandlers Ford
Hampshire
SO53 3LG