Customer Coordinator + Scheduler

1 week ago


Northampton, United Kingdom Hometech-UK Ltd Full time

**Job description**

**Hometech-UK** is the leading surface repair company in the country. Offering state-of-the art surface repairs to many sectors; our aim is to offer a repair option to almost all hard surfaces within the construction industry. This results in the prevention of upheaval, along with the reduction of waste and landfill.

We are currently recruiting for a Customer Service Coordinator to join the team on a full-time permanent contract within our customer service team at our Northampton office. Day to day you will speak with our customers, repair technicians and operations team.

Working in a busy office based in Moulton Park Industrial Estate, Northampton. We are looking for an experienced Customer Service Coordinator to join the team.

The role:

- Assist and manage incoming calls into the office
- Coordinate orders and book work in with customers, ensuring all applicable paperwork is obtained
- Allocate work logístically, with customers and technicians taken into account
- Place follow up calls to customers to quality check works carried out
- Monitor customers to ensure activity levels remain consistent
- Monitor work requests received via Outlook
- Ensure feedback is logged where relevant

About you:

- Strong experience in a similar busy and fast paced environment, scheduling experience would be ideal
- Relevant customer service experience
- Competent IT skills and ability to learn new systems
- Team player

What we offer:

- Competitive salary
- Company pension
- Healthcare plan after successful 6 months’ probation
- Employee discounts with hundreds of retailers
- Free onsite parking

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- On-site parking
- Private medical insurance

Schedule:

- 8 hour shift

Work Location: In person



  • Northampton, United Kingdom Hometech-UK Ltd Full time

    **Job description** **Hometech-UK** is a family owned and run business. We are one of the leading surface repair companies in the country, Offering state of the art hard surface repairs to many sectors within the construction industry. Our aim is to offer a repair option to all most all hard surfaces within the construction industry to prevent the cost and...


  • Northampton, United Kingdom Crest Recruitment Full time

    Job DescriptionCustomer Care Coordinator – 5* national residential developer * Role: Customer Care Coordinator (The Midlands region) * Reporting to: Customer Care Manager * Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer * Location: Northampton * Working arrangements: Hybrid working between – office,...


  • Northampton, United Kingdom Crest Recruitment Full time

    Job DescriptionCustomer Service Coordinator – 5* national residential developer * Role: Customer Service Coordinator * Reporting to: Customer Service Manager * Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer * Location: Northampton, The Midlands region * Working arrangements: Hybrid working between –...


  • Northampton, United Kingdom Crest Recruitment Full time

    Managing Director at Crest Recruitment Ltd Role: Customer Service Coordinator Reporting to: Customer Service Manager Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer Location: Northampton, The Midlands region Working arrangements: Hybrid working between – office, site and home-based working on offer...


  • Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time £28,800 - £36,000 per year

    Customer Service Coordinator –5* national residential developerRole: Customer Service Coordinator (The Midlands region)Reporting to: Customer Service ManagerSalary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offerLocation: NorthamptonWorking arrangements: Hybrid working between – office, site and home based...


  • Northampton, United Kingdom Wheatstone Solutions Full time

    Customer Care Coordinator - £31,000 - Northampton - Permanent Introduction A new permanent opportunity has arisen for a Customer Care Coordinator to join our client, a 5* House Builder, based in the Northampton area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The hours for this role are...


  • Northampton, United Kingdom Wheatstone Solutions Full time

    Customer Care Coordinator - £31,000 - Northampton - Permanent A new permanent opportunity has arisen for a Customer Care Coordinator to join our client, a 5* House Builder, based in the Northampton area. This role involves providing an excellent level of Customer Service meeting needs of homeowners after sales. The hours for this role are Monday to Friday,...


  • Northampton, United Kingdom Northampton Business Directory Full time

    Customer Service Coordinator📍 Northampton, NN4🕒 Monday to Friday - rotating shifts: 8am-4pm / 9am-5pm / 10am-6pm💰 £26,500 + cracking benefits package📌 Permanent role If you're the kind of person who spots a typo from across the room, remembers names, dates and delivery details without breaking a sweat, and actually enjoys helping people - this...

  • Repairs Coordinator

    3 days ago


    Northampton, United Kingdom Sage Homes Full time

    Repairs Coordinator We’re looking for a proactive and highly organised Direct Repairs Coordinator to support the delivery of responsive repair services. This role is central to ensuring repairs are scheduled, tracked, and completed efficiently, while maintaining high standards of customer service and operational effectiveness. This role is based from our...


  • Northampton, United Kingdom Quality Start Full time

    **Senior Customer Service Coordinator Opportunity - Northampton** **Opportunity**: Do you have experience in dealing with customers or patients directly on the phone? Have you resolved customer issues? Have you got good IT and administration skills? Have you lead a team of Customer Service Coordinators? Looking for a role with great careerprogression? If...