Customer Service Coordinator
3 days ago
Job DescriptionCustomer Service Coordinator – 5* national residential developer * Role: Customer Service Coordinator * Reporting to: Customer Service Manager * Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer * Location: Northampton, The Midlands region * Working arrangements: Hybrid working between – office, site and home based working on offer * Immediately availableCustomer Service Coordinator – About the role:We are excited to be recruiting for a Customer Service Coordinator to join our Northampton, The Midlands regional team.Due to continued growth and expansion across the region, we are now looking to further strengthen their Customer Service team with the addition of a Customer Service Coordinator, reporting to the Head of Customer Service and Customer Service Manager.The Customer Service Coordinator will communicate with our customers, site managers, directly employed maintenance operatives and contractors to encourage customers to provide us with information about any problems that they may have, to record that information carefully on our computer system, and to arrange for their problems to be addressed as quickly as possible by coordinating appointments, labour and parts.Customer Service Coordinator – About you: * A champion for customer service * Previous Customer Service experience within a fast paced and busy environment * Experience within the housing or construction industry is desired but not essential * The ability to remain calm and focussed in pressurised situations, with proactive problem solving skills Understands importance of Quality standards and procedures and the requirement needed to achieve and maintain a 5 customer service and customer journey * Excellent telephone manner * Excellent communication skills, both verbal and written * Excellent listening skills, understanding customer requirements * Proactive and able to take initiative * Flexible in approach * Competent user of MS Word, Excel and Outlook * Experience within the New home environment beneficial but not essential * Knowledge of COINS is an advantage but not essential as training will be providedCustomer Service Coordinator - What about the benefits package? * Competitive base salary up to £30,000 per annum * Company bonus schemes up to 12% pad monthly and bi-annully * 25 days holiday plus bank holidays * Company pension scheme * Private healthcare * Choice of flexible benefits * Choice of corporate benefits
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Customer Service Coordinator
2 days ago
Northampton, United Kingdom Crest Recruitment Full timeManaging Director at Crest Recruitment Ltd Role: Customer Service Coordinator Reporting to: Customer Service Manager Salary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offer Location: Northampton, The Midlands region Working arrangements: Hybrid working between – office, site and home-based working on offer...
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Customer Service Coordinator
3 days ago
Northampton, Northamptonshire, United Kingdom Crest Recruitment Full time £28,800 - £36,000 per yearCustomer Service Coordinator –5* national residential developerRole: Customer Service Coordinator (The Midlands region)Reporting to: Customer Service ManagerSalary: Competitive base salary up to £30,000 per annum and 12% monthly/quarterly bonuses on offerLocation: NorthamptonWorking arrangements: Hybrid working between – office, site and home based...
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Customer Service Coordinator
2 days ago
Northampton, United Kingdom Alliance Recuitment Full timeWe are currently looking for an enthusiastic Customer Service Coordinator to join a UK leading specialist supplier based in Northampton. This is a permanent, office-based position, working 9am-5pm Monday - Friday and offering up to £21K plus a fantastic bonus package. **The role**: - Responsible for nurturing and developing existing customer accounts -...
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Senior Customer Service Coordinator
2 days ago
Northampton, United Kingdom Quality Start Full time**Senior Customer Service Coordinator Opportunity - Northampton** **Opportunity**: Do you have experience in dealing with customers or patients directly on the phone? Have you resolved customer issues? Have you got good IT and administration skills? Have you lead a team of Customer Service Coordinators? Looking for a role with great careerprogression? If...
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Customer Service coordinator in Northampton)
2 days ago
Northampton, United Kingdom Impact Recruitment Services Full timeCustomer Service Coordinator 📍 Northampton, NN4 🕒 Monday to Friday - rotating shifts: 8am-4pm / 9am-5pm / 10am-6pm 💰 £26,500 + cracking benefits package 📌 Permanent role If you're the kind of person who spots a typo from across the room, remembers names, dates and delivery details without breaking a sweat, and actually enjoys helping people -...
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Customer Service Coordinator
1 week ago
Northampton, United Kingdom Wickes Full time**The Wickes Design & Installation Service, providing end to end support for our customers home transformation projects, continues to grow and is considered an area of growth for Wickes.** **For over a decade Wickes have led the Kitchen and Bathroom industry in operational excellence whilst maintaining our reputation for award-winning customer service & now...
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Customer Service Coordinator
2 days ago
Northampton, United Kingdom Wickes Full time**The Wickes Design & Installation Service, providing end to end support for our customers home transformation projects, continues to grow and is considered an area of growth for Wickes.** **For over a decade Wickes have led the Kitchen and Bathroom industry in operational excellence whilst maintaining our reputation for award-winning customer service & now...
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Home Care Customer Service Coordinator
2 weeks ago
Northampton, United Kingdom Vantive Full timeA vital organ therapy company in Northampton seeks a Customer Service Coordinator for a full-time position. You will manage customer orders, handle queries, and collaborate with departments to ensure service excellence. Ideal candidates will possess strong organizational skills, attention to detail, and a customer-focused approach. You will work Monday to...
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Customer Service Coordinator
2 weeks ago
Northampton, United Kingdom Vantive Full timeVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while...
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Customer Service Coordinator
1 week ago
Northampton, United Kingdom Vantive Full timeVantive is a vital organ therapy company on a mission to extend lives and expand possibilities for patients and care teams everywhere. For 70 years, our team has driven meaningful innovations in kidney care. As we build on our legacy, we are deepening our commitment to elevating the dialysis experience through digital solutions and advanced services, while...
