Office Administrator
1 week ago
Playscheme is a leading designer and installer of creative, bespoke outdoor play environments across the UK. With a passion for quality and a commitment to safety, we bring play to life for communities, schools, and public spaces. We’re looking for a highly organised **Administrator** to join our Operations Team at our head office in **Elvington, York**
**Job Overview**
**Duties**
- Answer phone calls with professionalism and courtesy, ensuring excellent phone etiquette
- Liaise between the Production Manager and customers to coordinate installations, inspections, maintenance and repairs
- Prepare small repair quotes and maintenance reports for the Operations Director
- Coordinate and provide project documentation, including RAMS, Construction Phase Plans, DBS info, and Schedules of Work
- Deliver excellent customer service by maintaining clear and professional communication
- Manage job folders and ensure all project correspondence is accurately filed
- Process and approve/amend workshop and site team weekly timesheets through the SAGE HR app
- Manage staff annual leave requests with the work schedule.
- Support the Operations Team with general administrative duties
- Raise purchase orders for materials, plant, and subcontractors via SAGE, confirm receipt with accounts, and approve related invoices
- Coordinate internal workshop orders for metal and timber teams
- Assist in preparing complete Job Packs for each project
- Support order fulfilment activities, including processing orders, assigning project numbers, and arranging shipping
- Maintain and update the customer sales order database
- Greet and assist office visitors and handle incoming queries
- Take minutes and distribute meeting notes and other key documents
- Book vehicle servicing and MOTs for the company fleet
- Maintain awareness of and compliance with the Quality Management System and Policy
- Uphold Playscheme’s core values, particularly in customer care and relationship management
- Manage daily office operations, including scheduling appointments and coordinating meetings
**Qualifications**
- Previous office experience is essential, with a strong background in administrative roles preferred
- Proficient computer skills
- Familiarity with Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with SAGE is advantageous but not mandatory
- Strong organisational skills with the ability to manage multiple tasks efficiently
Pay: £12.40-£12.50 per hour
Expected hours: 37.5 per week
**Benefits**:
- Free parking
- Health & wellbeing programme
- On-site parking
- Sick pay
Work Location: In person
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