Shop Manager

5 days ago


Cheltenham, United Kingdom Coburg Banks Limited Full time

We're looking for a talented and energetic Shop Manager for a new store opening in Cheltenham. Our client, an award-winning British coffee chain, would like to recruit someone with demonstrable experience of providing fantastic leadership in a retail setting,ideally food or drink.
Please note: This is a permanent full-time role at the new Cheltenham shop. Shifts can include weekdays and/or weekends, so whether you're studying, have hobbies or commitments, rotas are available in advance for you to enjoy your days off. The company placegreat emphasis on work / life balance and strive to help you achieve that.
Offering an attractive salary of up to £30,000 with a fantastic benefits package including
- Unlimited free hot drinks on shifts, 70% discount on and off shift (uncapped)
- Medicash - Free Dental, Optical, Physio etc.
- Life assurance
- Bonus Scheme
**The Role**
As the Shop Manager you would be responsible for leading your team in producing amazing coffee, ensuring the team delivers the highest level of customer service, that all customers have a great experience in your shop and that they feel special and valued byevery member of the team.
This is management at its most practical - you'll ensure your shop is clean, hygienic, comfy and welcoming at all times. You will be expected to set and reach very high standards and over-achieve on sales and profitability, inspiring your staff and overseeingthe training and development of your team.
Management / supervisory experience within a retail and / or customer service environment will be required, as will strong leadership and coaching skills. In addition, it's essential that you possess the following:

- Experience in a food / drink retail environment, enthusiasm for developing welcoming hospitality settings
- Proven experience of using your skillset to develop a team of people
- Strong problem-solving ability, able to manage change, communicate with people from all walks of life and continually focus on our customers' needs.
- An inclusive mindset, recognising and valuing that difference is good.
**The Package**
**The Company**
A British coffee house chain that originated in Cardiff, Wales in 2001, and since 2019 has been majority owned by Caffè Nero. This is a fantastic opportunity to play a key role in the company's exciting growth plans as well as develop your career as part ofan ambitious award-winning business.
IND3Coburg Banks Limited is acting as an Employment Agency in relation to this vacancy.



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