Business Support Consultant

12 hours ago

Ilkley, United Kingdom High Speed Training Limited Full time

**Role overview**:
As our company maintains growth, and our product range diversifies, we are looking for a Business Support Consultant on a 6 month contract to build excellent levels of rapport with our clients to assist with the expansion of our business-to-business database.

**Key Responsibilities**:

- This role is about collaborating to help new clients solve their online training needs.- You will be tasked with handling inbound sales queries to build relationships and help our customers place orders and resolve any queries they may have.- Providing exceptional customer service is really important to us and we are looking for someone who shares this value-
- You'll be given all the tools you need to confidently demonstrate our products and be a successful business representative. We're proud of the training solutions we offer, and want to help more companies use them that's your role

**Required Skills & Experience**:

- A genuine interest in working with clients to support them through the buying process.- The ability to demonstrate product features and identify the needs of clients.- An organised and methodical approach.- Excellent written and verbal communication skills.- The ability to identify and gather key customer and market information.- A receptive, inquiring, tactful and responsive attitude with a pleasant phone manner.- Competence at using computer systems.- An intuitive thinker with the initiative to problem-solve and adapt to situations.- Commitment to your continuous development.

**About High Speed Training**:
Having been awarded the prestigious accolade from Best Companies for our world class levels of engagement, we recently secured our place as the 4th best company to work for in the Education and Training sector and we have no plans to stop there.

**What you can expect in return**:
Our people are at the heart of our business and we offer a great environment where we have fun, celebrate success and give you all the tools you'll need for a rewarding career with a team who are passionate about what they do.

Our competitive benefits package includes:
- A home office allowance- 24 days holiday with the option to buy extra days- Pension (4% employee, 4% employer contributions)- Access to Perkbox (high street, travel, leisure discounts) and Health Assured (Employee Assistance Programme)- After 3 months: Profit Sharing Scheme, Subsidised Annual Corporate Mcard
- After 6 months: Latest mobile phone & contract (or sim only), Life Assurance (4 x basic salary), optional Private Medical Cover (you & family), Company Car Scheme (electric car lease), Cycle to Work Scheme

We are fully committed to supporting our staff to work in a flexible way that allows them to balance their commitments inside and outside of work. As we grow, we want our teams to work in a way that lets them be at their best, whether that's on-site or remotely anywhere in the UK, traditional or flexible working hours.

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