Customer Logistics Coordinator

1 week ago

Milton Keynes, United Kingdom Wilde Associates Full time

**Job Title**: Customer Logistics Coordinator

**Location**: Milton Keynes - Hybrid role - 3 days from home, 2 days in the office

**Salary**: £24,000 pro rata

**Role**: 12-month fixed term contract - Potential to extend or go permanent but not guaranteed at this time

**Job Reference**: PH10341

**Hours of Work**: 8.30am to 5.30pm, Monday to Friday

**Why this role?**

If you have worked in logistics already (goods-in, freight, road haulage, transport, supply chain) then this will give you an advantage but is not essential if you have strong customer service, admin and office skills.

**What experience do you already need to have?**
- Excellent Customer Service Skills
- Strong numeracy / literacy
- Commercially minded
- Quick to respond to new challenges
- Highly organised with ability to work under pressure and to deadline
- Problem solving & Investigative skills
- Presentation of Documents/Spreadsheets MS Excel
- Displays a confident and professional manner
- Attention to detail
- Team member

Competency with MS Excel is preferred as spreadsheets are used on a daily basis - if you have a good understanding of spreadsheets and are accurate with data then please also apply.

**What will you be trained to do?**

**Operations**
- Plan, schedule, book and manage daily container movements on behalf of client
- Process accurately and courteously all daily operational requirements and enquiries from client
- Communicate and escalate all relevant information to team members
- Ensure total accuracy of all information and high standards of operational service are always met
- Observe deadlines and SOP
- Participate in Team Meetings

**Administration**:

- Generate and maintain worksheets detailing daily movements
- Record accurately any information provided by client and supplier
- Maintain systems with accurate and real-time data

**Financial**:

- Complete the weekly & monthly client billing processes which includes the accruing of all applicable supplier costs and the raising of all applicable invoicing to the client
- Approve for payment or dispute with supplier invoices received
- Monitor and control potential additional costs ensuring Team Leader and or Manager are made aware
- Always monitor accuracy and validity of client/supplier tariffs ensuring total accuracy of all information
- Complete the weekly financial reports which includes commenting on job file Profit & Loss, Profit movements & Aged Revenue for review and sign off by Team Leader and Manager

Wilde Associates is working in the capacity of an Employment Agency in relation to this vacancy

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