Administrator - New Customer Onboarding

2 weeks ago

Guildford, United Kingdom AQA and AQA Affiliates Full time

**At AQA, we're committed to advancing education and we're committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it's our people who make this happen.**

**Administrator - New Customer Onboarding**
**Maternity Cover (12 month Fixed Term Contract)**
**Guildford: £22,800 - £24,000**
**Hybrid Working**

One of our team is going to have a baby. Of course we are thrilled but it means that we need someone to replace her while she is busy. Over 50% of our recruitment is offered internally only, so this could be your next job and the one after.

This **Administrator** role is pivotal in ensuring that new customers are set up properly to use our products. We are an exam board. Customers are schools, colleges and centres of education. They need to go through an approvals process to be able to use our exams and products. You will support them through the **end to end process** of becoming an approved user. We are a **highly regulated** industry, you will be able to interpret the written guidance and use it to support the customers.

Internally this role is called a **Centre Approvals Administrator.**

You will be working in a small, but highly effective, team alongside one other Centre Approvals Administrator ensuring the **CRM** is up to date for approximately 7000 centres - yes it is a busy role. The information you provide ensures that other teams within AQA are able to use the most recent information to support centres appropriately to ensure that teachers are able to do what they do best and that students are able to achieve to their highest ability. **We aim to Never Let a Learner Down**. Collectively, your team are known as Special Requirements and Centre Approvals.

**What's in it for me?**
- The opportunity to lead an end to end process
- Being able to problem solve to support any changes in the status of centres
- A working week of 35 hours in a hybrid manner - usually 2 days per week in the newly refurbished office which has amazing views with free parking and good transport links
- 25 days annual leave, which rises with each year of service, with Bank Holidays and extra closure days at Christmas on top
- A great pension - up to 18.5% combined contributions
- Private Medical Insurance, Health Care Cash Reward Plan, Life Assurance and more
**What Next?**

Upload your most recent CV and a cover letter explaining why you would be the best person for the job.

CRE23

**Recruitment Agencies**

We have a preferred supplier list (PSL) in place.

  • Customer Onboarding Manager

    2 weeks ago

    Guildford, Surrey, United Kingdom Person Centred Software Ltd Full time £32,000 - £38,000 per year

    Are you an experienced SaaS implementation specialist who thrives on delivering smooth system rollouts for customers? We're looking for a Customer Onboarding Manager to lead customers through the configuration and implementation of our software, ensuring they quickly see real value from our products.This role is ideal for someone with a strong background in...

  • Contractor Care

    1 week ago

    Guildford, United Kingdom Damia Group Full time

    A leading recruitment agency based in Guildford is seeking a Contractor Care Administrator to support contractors on assignments. The role involves managing queries, processing payroll, and assisting in onboarding. Ideal candidates will possess excellent communication skills and experience in recruitment, particularly in contractor agencies. Strong MS Office...

  • Hybrid HR Administrator

    2 weeks ago

    Guildford, United Kingdom Workman LLP Full time

    A leading independent commercial property management firm is seeking an HR Administrator to provide essential administrative support within its busy HR department. You will handle queries, manage onboarding processes, and assist with payroll as well as employee records. Ideal candidates will have strong communication and organizational skills, a proactive...

  • Client Onboarding Executive

    7 days ago

    Guildford, United Kingdom RSM Full time

    As one of the world’s largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions - we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to...

  • Client Onboarding Executive

    2 weeks ago

    Guildford, United Kingdom RSM UK Full time

    **About the firm and department** RSM is a leading provider of audit, tax and consulting services to middle market leaders globally. With around 3,650 partners and staff in the UK and access to 51,000 people in over 120 countries across the RSM network, we can meet our clients’ needs whereverin the world they operate and offer our staff brilliant and...

  • Client Onboarding Executive

    5 days ago

    Guildford, United Kingdom RSM UK Full time

    **About the firm and department** RSM is a leading provider of audit, tax and consulting services to middle market leaders globally. With around 3,650 partners and staff in the UK and access to 51,000 people in over 120 countries across the RSM network, we can meet our clients’ needs whereverin the world they operate and offer our staff brilliant and...

  • Customer Support Project Administrator

    3 days ago

    Guildford, United Kingdom Tate Full time

    **Customer Support Project Administrator** IMMEDIATE START & INTERVIEWS Remote based £23k-£26k Guildford, Surrey **_The company currently runs a homeworking policy where all employees are expected to work from home and have regular video calls with their team and other employees. **_The company is based in Guildford and whilst there may be occasional...

  • Customer Service Administrator

    1 week ago

    Guildford, United Kingdom Eurofins Full time

    Working hours are Monday - Friday 9am - 5pm.As a Customer Service Administrator you will provide high quality customer care to Eurofins Clinical Diagnostics UK new & existing customers for in house & referral laboratory testing services by phone email and Teams. You will maintain and develop rapport with existing & new customers and support the growth of the...

  • Customer Service Administrator

    3 days ago

    Guildford, United Kingdom Tate Full time

    **CUSTOMER SERVICE ADMINISTRATOR** Immediate Start and Interviews £24k-£26k Guildford Based THIS IS A FULLY SUPPORTED ROLE WITH TRAINING AND DEVELOPMENT INCLUDED A very well established installation and maintenance business based in Guildford is currently recruiting for an experienced Customer Service professionals with a strong telephone manner,...

  • Sales and Customer Support Administrator

    2 weeks ago

    Guildford, United Kingdom Office Angels Full time

    **Sales and Customer Service Administrator** **£24,000 - plus benefits such as 20 days + 8 days Bank holiday, pension** **Guildford -Central Town** **Monday to Friday - 9am -5pm** **Start date: Asap!** An exciting opportunity to join an international market-leading manufacturer of industrial maintenance materials. **Overview**: As Sales/Customer...