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Outreach Coordinator

2 weeks ago

Cambridge, United Kingdom Hamilton Appointments Full time

Are you an experienced Outreach Coordinator, looking for a position that is rewarding, fulfilling and where you can make a difference? Would you like to join an organisation that can offer developmental support and training opportunities and a friendly working environment?

This is a hybrid role, combining working from home with office and community
- based face-to-face delivery in the Cambridgeshire and Peterborough areas.

Reporting to the Domestic Abuse Team Leader, duties will involve:

- Be responsible for a caseload of clients (women, children, men and families) as directed by the Domestic Abuse Team Leader.
- Work in a trauma informed way to understand the needs and wishes of the individual.
- Empower individuals to maximise their stability and independence, identify their goals, create an achievable action plan and rigorous safety plan.
- Work in partnership with other agencies supporting clients - i.e. MARAC/ IDVA/ drop in surgeries at community locations/ attend court hearings where necessary.
- Support individuals and families to remain safely in own home where appropriate.
- Source accommodation suited to client’s financial means, safety needs and individual requirements.
- Support to get additional home security where required.
- Assess financial capability/ support with accessing welfare benefits.
- Signpost to specialist support (legal/ mental health/ drug & alcohol etc.), advocating where required.
- Support to set up utilities, source & purchase furnishings/ white goods etc.
- Access funding to assist individuals with costs where access to money has been identified as a barrier - i.e. to assist with securing deposits, relocation costs, white goods etc.
- Develop knowledge of current programmes and support networks likely to benefit the development and progression of clients.
- Ensure clients understand their rights and responsibilities within the service.
- Ensure that the voices of service users are consistently sought to enable them to shape service delivery
- Perform appropriate health and safety checks, risk assessments and maintain records.
- Deliver consistently exceptional services to clients, making use of new and alternative methods and practices to continuously improve service quality and standards.

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**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Wellness programme
- Work from home

Schedule:

- Monday to Friday
- No weekends

**Experience**:

- Outreach Support: 2 years (required)
- Domestic Abuse Support: 2 years (preferred)
- Housing Support: 2 years (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: Hybrid remote in CAMBRIDGE

Reference ID: HA156