Integrated Clerk

Responsible for updating the computerised system with live information. Support the ED teams during board rounds by recording key findings, performing delegated tasks and providing accurate, up to date information to the ED Nurse in charge regarding patient flow. Collation and escalation of patient delays to the Nurse/Consultant in charge of ED via the Board round and Manager of the Day structure. Support the department during board rounds to identify delays using a range of clinical and non-clinical data and plan actions as required.

To implement any planned actions required, liaising as appropriate with managerial, clinical and medical staffing. Monitor compliance with established procedures and policy requirements and ensure that delays are recorded, analysed and reported. This will include analysing a range of clinical and non-clinical data and advising ED Matron of the findings. Expedite delays and feed outcomes to ED Matron for site meetings or patient flow meetings and develop an issues log for weekly discussion.

The post holder will be responsible for the development of procedures in own area of activity to ensure patient flow is effective. Ensure patient ED records are completed, by Medical/Nursing staff, escalating delays to Nurse/Consultant in charge. Receive investigations and reports including urgent telephone results, ensure they are communicated to the relevant Clinician/Nurse in charge, and appropriately dealt with immediately. To chase up blood, X-ray and Ultrasound results and prompt Clinical staff to see their patients in a timely fashion.

Ensure any discharge problems are escalated to the ED Nurse/Consultant in charge.