Claims Handler

14 hours ago


Cardiff, United Kingdom The Ardonagh Group Full time

**Claims Handler** - Cardiff - ARD986953

Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times.

**Objectives and Responsibilities**
- Efficiently handle all claims allocated to the job holder - job holder shall be responsible for a designated caseload handling claims from cradle to grave and liaising extensively with clients. Insurers, claimants, policyholders, brokers and other experts.
- Refer claims which fall outside of personal authority levels to line manager.
- Gather and process information, as directed, to support the effective assessment of more complex cases.
- Assist in the training of new or inexperienced staff in the use of company systems and processes.
- To maintain and develop personal knowledge and skills through continued professional development as well as ongoing desk training and ensuring, that this is recorded in like with Training & Competency requirements.
- To conduct the business of the company at all times in a courteous and efficient manner.
- The job holder will, at various times act for the insured and the insurer. The job holder will be responsible for adhering to all the groups procedures and policies, in relation to the identification and management of the potential conflicts of interest and for the fair treatment of customers, and will ensure they follow the systems and controls operating to ensure that this is the case.
- To undertake any other tasks as may reasonably be required by the company.

**What we are looking for in a Claims Handler**:

- Ideally you will have experience of dealing with a varied portfolio of motor, liability & property related claims.
- Excellent customer care experience.
- General Insurance principles and practice.
- A strong work ethic and time management skills to efficiently handle a large caseload.
- Class of risk, product, and market knowledge
- General Insurance regulation & business ethics
- IT proficient
- Numeracy & Literacy

In return you will be welcomed and supported by our Ardonagh family, with opportunities to learn and grow your career. You will also be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:

- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Ardonagh family.
- Pensions scheme for when you feel it’s time to retire.
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities.
- The Spotlight Awards, where we shine a light on the brightest talent across our group.

We offer a competitive salary and bonus scheme, combined with a benefits package which can be personalised to suit your needs continuous training and development opportunities to progress your career with an ambitious and growing company.

**So, what are you waiting for? Come and be a key part of a market-leading, fast-growing company.


  • Claims Handler

    4 days ago


    Cardiff, United Kingdom Matt Burton Associates Full time

    In return, you can expect a salary from £23,000 - £25,000, remote working, flexible working, 25 days annual leave, attractive pension contribution and supported career development. **The Claims Handler will be responsible for**: - Management of the end to end claims process for Subsidence Property claims, on behalf of domestic and commercial clients -...

  • Claims Handler

    2 weeks ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Claims Handler** - Cardiff - ARDSQ831341 Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and regulatory requirements are adhered to at all times. **Objectives and Responsibilities** -...

  • Claims Handler

    2 weeks ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Cardiff - ARDSQ831341** We have an exciting opportunity for an experienced Claims Handler to join our team in our Cardiff office. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company...


  • Cardiff, United Kingdom Matt Burton Associates Full time

    MBA are looking for claims handlers with experience in Liability Claims (Employer Liability, Public Liability & Personal Injury). Our client is looking to expand the claims function, this role is a remote postion with occasional travel to the Milton Keynes office. Liability Claims Handler Responsibilities: Managing own caseload of Liability Claims and...

  • Claims Handler

    2 weeks ago


    Cardiff, United Kingdom The Ardonagh Group Full time

    **Insurance Claims Handler - Cardiff - ARDLL844193** We have an exciting opportunity for an experienced Claims Handler to join our team. Working as a Claims Handler you will support the team in providing an effective and efficient claims service to our customers. Dealing effectively with all claims allocated, ensuring that company policy, procedure and...


  • Cardiff, United Kingdom Fill My Vacancy Full time

    Our Client is looking to hire a Household Claims Handler. They are the largest car insurance provider in the UK and always feature in 'The Sunday Times Best Big Companies to Work For’, as voted for by their staff. During these recent uncertain times, they have been there to support every single employee. They arefortunate that during the COVID-19 pandemic...


  • Cardiff, United Kingdom Matt Burton Associates Full time

    MBA are currently recruiting for an experienced **Insurance** **Claims** **Handler** to join an exciting global organisation. As a leading player in the insurance industry, our client puts their people are the heart of everything they do. They pride themselves on providing an exceptional service for their clients, as well as ensuring the happiness and growth...


  • Cardiff, United Kingdom Adjusting Appointments Limited Full time

    Job Profile A Specialist liability adjusting practice seeks to strengthen its adjusting network through the appointment of an additional liability desk-adjuster/claims handler to work from their South Wales base. The role will be a technical hands-on role where you handle a very varied mixed portfolio of EL and PL claims including third-party property damage...

  • Travel Claims Handler

    12 hours ago


    Cardiff, United Kingdom Matt Burton Associates Full time

    Travel Claims Handler Responsibilities: - Managing own caseload of Travel Claims and in a proactive manner, escalating where necessary - Ensuring targets and SLAs are achieved - Liaising with insurers, brokers, clients and policy holders - Ensuring insurance principles are adhered to - Perform ad-hoc tasks as required and directed from the Team Manager...

  • Claims Handler

    4 days ago


    Cardiff, United Kingdom Admiral Full time

    **Closing date** **06/10/2024** **About Veygo** Veygo offer app-based flexible short-term car insurance. Whether it be learner driver insurance or temporary insurance, our customers can be on the road in the minutes. We’re building a vibrant, exciting, and disruptive scale-up, that puts customer experience and empowerment at the heart of our business...