Front Desk Receptionist

2 weeks ago

London, United Kingdom South Kensington Club Full time

**South Kensington Club**

**Receptionist - **Full Time**

An exciting opportunity has arisen for a **Receptionist** to join the South Kensington Club, a private members health and wellbeing club. **The role will also include occasional shifts providing the Club Lounge with support serving drinks and food.**

The Club’s facilities are outstanding and include a large club lounge, terrace, fitness studios and gyms, a large spa with saunas, steam rooms, plunge pools, private sauna cabins, and a beautiful tea library.

This role will work closely with the Reception Manager and the wider team to ensure all members and their guests are assisted with any issues or questions they may have in a professional and helpful manner at all times.

Main Responsibilities:

- Meet & greet members and their guests to the Club
- Answer, screen, and forward incoming phone calls
- Opening and closing the building (with housekeeping and/or club lounge).
- Ensure reception area is tidy and presentable, with all necessary stationery and materials
- Receive, sort, and distribute daily mail/deliveries
- Maintain office security by following health & safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Keep track of the bookings on the day
- Update calendars and schedule meetings
- Arrange travel and accommodation, and prepare vouchers for members
- Perform other clerical receptionist duties such as filing, photocopying and administrative tasks.
- Previous experience and knowledge of working on a front desk
- Excellent communication skills, both oral and written
- Excellent attention to detail
- Strong organisational skills
- Excellent Computer skills including Excel and Word
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when potential issues arise
- Excellent organisational skills
- Multitasking and time-management skills, with the ability to prioritise
- Superb customer service experience
- Bar/barista or waiter/waitress experience.

**Shifts**
- Monday to Friday Early Shift: 6.15am -3pm
- Monday to Friday Mid-Shift: 9am - 6pm
- Monday to Friday Evening Shift: 2.30pm-11pm*
- Saturday: 7am-3pm or 2.30pm-11pm*
- Sunday: 8am-3pm or 2.30pm-10.30pm
- *or 11.30pm if there is an event_

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£25,000.00 per year

Additional pay:

- Loyalty bonus
- Yearly bonus

Schedule:

- 8 hour shift
- Weekend availability

Ability to commute/relocate:

- London, SW7 3ND: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- front desk reception: 1 year (preferred)

Work authorisation:

- United Kingdom (required)

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