Meeting and Events Coordinator

**Job Ref**:INT22244 **Branch**:Holiday Inn Southend **Location**:Holiday Inn Southend, Essex **Salary/Benefits**:Up to £24,315.20 per annum **Contract type**:Permanent **Hours**:Full Time **Shift pattern**:Monday to Friday with occasional weekends **Hours per week**:40 **Posted date**:24/12/2024 **Closing date**:06/02/2025 **Who are we?** Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand. We’re passionate about connecting great people to great experiences in exciting destinations, working with brands such as Hilton, IHG, Accor, Marriott and everything in between. From the rich diversity of our people and locations to our “people first” approach to business, the Aimbridge experience is like no other. **What is in it for you?** As part of the Aimbridge team, you will have access to industry leading benefits that include - Industry leading training and leadership development opportunities - Hotel discounts portfolio wide - Staff rates and up to 50% discount on food beverage and spa - Wagestream - Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing. - 24/7 access to our employee assistance programme - _Flexible working opportunities_ - _Company sick pay - Giving you piece of mind when you need it the most_ - _Staff meals on duty_ - _Paid breaks_ - _Starting salary above national minimum wage_ - _Access to hotel gym facilities_ - _Career and lifestyle breaks - Allowing you to take time off for key life events._ - _Free staff parking_ **A day in the life of** You will work with your teammates and liaise with the wider hotel team to ensure all leads are followed and departmental targets and individual KPI's are met. **What do we need from you?** - Communication Skills: As the face of our meetings and events at the hotel you’ll need to have excellent communication skills to successfully interact with clients, vendors, and hotel staff. You should be able to communicate effectively in writing and verbally and have strong interpersonal skills. - Organisational Skills: Strong organisational skills are essential for this role. You’ll need to be able to manage multiple tasks, prioritise responsibilities, and work effectively under pressure. They should have excellent attention to detail and be able to manage budgets and schedules. - Customer Service Skills: you’ll work with our guest first hand so you’ll need excellent customer service skills to ensure that our clients have a positive experience. You should be able to anticipate client needs, provide excellent service, and resolve issues quickly and effectively. - Knowledge of Event Planning: Ideally, we’d love you to have knowledge of event planning, including understanding of logistics, catering, audio-visual equipment, and other details involved in planning and executing successful events. You should also be able to stay up to date with trends in event planning and hospitality. - Flexibility: To handle unexpected changes or last-minute requests you’ll need to be flexible and approachable. You should be able to think on their feet and quickly come up with solutions to any issues that arise. Most importantly, to be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards **At Aimbridge, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our global community and offering everyone ‘A Place to Grow’** **About Holiday Inn Southend**: At Holiday Inn® Southend hotel, located a stones throw from Southend Airport, we are committed to investing in and developing our team, in return for your commitment to ensure every guest has a positve experience. At Holiday Inn® we want our guests to relax and be themselves which means we need you to: - Be you by being natural, professional and personable in the way you are with people - Get ready by taking notice and using your knowledge so that you are prepared for any-thing - Show you care by being thoughtful in the way you welcome and connect with guests - Take action by showing initiative, taking ownership and going the extra mile Our hotel was built in 2012 and our guests benefit from 129 modern bedrooms, state of the art conference and event facilities, and a stylish rooftop restaurant bar, "1935" offering contemporary British fare and views of the airport runway and surrounding countryside. We have a great product but our most important asset is our team, who provide consistently high level service, have a great personality and a passion for delivering a 5* service. **About Holiday Inn**: Holiday Inn® Hotels Resorts :Do you want to work for one of the world's best known hotel brands? With a well-earned reputation for friendly service and good value for money, our hotels and resorts are fresh, modern and known throughout the world. Our guests include all sorts of different people - some travelling fo