Waste Services Officer

**_Are you organised, approachable, resilient, and ready to work with a front-line team delivering statutory services to the residents of North-East Lincolnshire_**_?_**

**_ Our Purpose_**

To provide a scheduled waste and recycling collection for our residents of North-East Lincolnshire. Working efficiently, effectively ensuring value for money, meeting the values set out in the core aims of the local authority.

**_ Your Role_**

Through a range of activities including supporting the managing absence and well-being of staff, performance, conduct and capability issues, arranging meetings, preparation and timely circulation of related documents, note taking, dealing with enquiries and identifying matters arising from minutes and action / monitor action as required and other administrative duties associated with the role. You will investigate corporate complaints at a level expected for this role, and respond according to NELC procedures.

You will contribute, gathering and analysis intelligence data and performance information, training events and ensure attendance records, training and development records are maintained and kept up to date.

There will be occasions you will need to deputise for Team Leaders for holiday and sickness cover in relation to daily operational tasks, and therefore flexible start and finish times are required.

**_ About You_**

We are looking for a first-class communicator who is keen to learn, has an enquiring mind, an ability to build relationships with people at all levels and is IT, maths, and English literate.

If you have an enthusiastic interest in engagement with staff and the public and a desire to listen to and work with all stakeholders to bring positive change, then we would be delighted to hear from you.
- Think you can make a difference? We want to hear from you._

**_ Your Application_**

All applicants are advised to carefully read the information provided in the Role Profile and Person Specification.

**Key Dates**
Interview date: 11th April

**_ Working Arrangements_**

This role is an office, and operational role, and flexible start and finish time are essential. There is also a period of no annual leave for 3 weeks over the festive period apart from Christmas Day, Boxing Day, and New Years Day. These dates will vary each year.

**_What can we offer?_**

In addition to a generous salary package, there are many perks to enjoy when you are part of **_TeamNEL_**...

**As part of your RewardNEL package**, you will also have up to 26 days leave entitlement* (including bank holidays) and enrolment into a local government pension...

**As well as** access to our **_exclusive_**_ _**_RewardNEL_** platform.

This includes a variety of salary sacrifice schemes including Cycle2Work, Holiday Extra and Tusker (Car Lease), discounts at local coffee shops and bars, direct access to our inhouse wellbeing support, discounted car parking as well as instant access to new savings at major retailers, entertainment and hotels.

NELC staff can also benefit from flexible working and excellent training and development opportunities and a Fostering friendly scheme.

**_ Do you need support?_**

**_ About NELC_**
- At North East Lincolnshire Council, we have a unique ability to provide the ultimate work life balance for our employees. Situated within the award-winning coastal area of Cleethorpes and the beautiful Lincolnshire Wolds, North East Lincolnshire Council provide the perfect location for you to _Live, Work & Play_._

**_ Get to know us better_**
- Check out our _Council Plan_ and read about all of the exciting new developments we have in the pipeline._

**North East Lincolnshire Council is committed to being an inclusive employer, where **equality and diversity** is recognised, celebrated, and embodied throughout the organisation, becoming a workforce that represents all.