Senior Support Worker

**GET INVOLVED - WORK FOR US - BE DRIVEN BY THE GOOD WE DO**

**Are you looking for your next exciting challenge?**

**Would you like to work for a local charity making a real difference?**

**Do you want to help improve the lives of others?**

**Then come and join our team - it’s exciting, challenging and so rewarding.**

We are looking to recruit a **Senior Support Worker** with a sense of purpose to help improve the lives of others and make a lasting difference in the lives of adults.

In return, you will receive training and professional development opportunities, a generous pension, life assurance, excellent additional benefits and be part of the YMCA Cheltenham family - including free gym membership and being invited to our fun and annual events for you, your colleagues and even your family members.

The role is 37.5 hours a week, working on a rota basis and with a rota for weekend work.

The salary is between £23,900 per annum and £27,809 per annum. The salary is dependent on relevant skills, experience and qualifications.

**ABOUT YOU**

To be successful in this role, you should have recent **experience in supervising a team,** preferably within the supported housing sector. You will have the ability to motivate people, be organised, able to meet deadlines, be able to communicate effectively, be tactful and diplomatic, be attentive to detail, have good problem-solving skills, and possess excellent interpersonal skills.

**ABOUT US**

YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing in in the area, alongside other works including the provision of sports facilities, affordable housing and other charitable activities.

Since 2014 we have grown from having just one supported housing project of 50 beds to being able to offer hundreds of beds every night, including long-term affordable accommodation, low to high level supported accommodation, and emergency homeless provision in Cheltenham and Gloucester.

YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours or vestiges particular to, or representative of, the Christian faith in the work-place. Employees are not required to adhere to the Christian faith or any faith, and no such consideration is taken into account by the organisation when making employment choices or in delivering its services.

**ABOUT THE ROLE**

The Senior Support Worker will supervise a team of Support Workers, to support the most vulnerable and excluded in society, to move from a place of personal risk and vulnerability, to a place of personal resilience and independence.

The Senior Support Worker will report to the Housing Manager, in supporting residents on their journey through Vittoria Walk to move on accommodation, which will be different for each resident.

The Senior Support Worker will:

- Supervise & guide staff in the provision of support at Vittoria Walk.
- Be able to provide cover for the Housing Manager in times of absence, to ensure that stakeholders, partners and commissioners are able to be informed of service outcomes as necessary.
- Be able to provide information and operational insight to the Head of Operations, other member of the Senior Leadership Team or the CEO, if required. to ensure they are kept informed with service outcomes.
- Provide cover for support workers in times of absence, to ensure service provision is maintained.
- Provide supervisory functions for a team of support workers, in relation to all HR matters and requirements of the organisation.

**ABOUT WHAT WE OFFER**

We offer a salary for this position of between £23,900 per annum and £27,809 per annum, working 37.5 hours on a shift pattern, which includes working evenings and weekends.

The salary is dependent on relevant skills, experience and qualifications.

The organisation recognise that employees need down time, or time off, so time will be given off after working shifts to ensure that you can achieve a great work-life balance.

We provide a generous contributory pension, 28 days holiday inclusive of Public Holidays (increasing after 2 years with an additional extra day of holiday, up to a maximum of an additional 5 days), 2 additional wellbeing days a year, and up to 20 days sick pay per annum. The organisation also offers non-contractual benefits such as life assurance and free use of the organisation’s sports facilities. We provide a comprehensive training programme for all staff across the organisation and have a commitment to helping staff progress and develop.

**YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.**


**Job Types**: Full-time, Permanent

**Salary**: £23,900.00-£27,809.00 per year

**Benefits**:

- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Gym membership
- Life ins