Employment Coordinator

**Positive Signs Employment Coordinator**

We worked love to hear from you if you are an organised and outgoing Employment Coordinator to take the lead on co ordinating Positive Signs Employment service provision

Hybrid working arrangements are in place - office base is in Upminster, East London.

Full time

35 hours a week

**About Positive Signs**

British Sign Language is our business. We are a team of specialist providers offering customised range of services since 2004.

We provide the following services:

- Language Support for Deaf people : BSL/English Interpreters, Communication Support Workers, Notetakers and Translators - on site and remote services
- Employment and Access to Work Support
- Education Services
- Translation services
- Training - British Sign Language and Deaf Aware courses

As Employment Coordinator you will also be confident in working with clients, suppliers and employers as well as DWP, ATW and other funders.

Our Employment Coordinator will need excellent communication skills and a passion for working with everyone in the Deaf community

Positive Signs Employment Coordinator Responsibilities
- Excellent organisational and communication skills.
- Problem-solving skills.
- Prior experience with bookings and willingness to understand private, general sales and Access to Work or other funding streams
- Strong administration skills and proven working knowledge of IT, including an understanding of our own database systems, Panda docs and Hubspot

**Main Duties and Responsibilities**

1. Liaise and lead on administration with all employers, requesters and clients on all contractual and sales processes and systems, and maintain good practice through weekly planning and day to day communication

2. Accurately capture all booking details and transfer to booking system with Hubspot and Positive Signs Interpreter Manager (PS-IM).

3. Respond to all phone / e mail / text / video communication same day where possible

4. Promote and recruit Language Service Providers, guide through all processes including on-boarding (induction) from start and maintain audit checks

5. Promote and actively recruit interpreters and support workers to increase the available support pool.

6. Work with Positive Signs’ management to resolve any issues

7. Adhere to Positive Signs’ policies and procedures

**Hours of Work**

Monday to Friday - 35 hours per week

4 days working remotely and one day in our office in Upminster, Essex.

**Job Types**: Full-time, Part-time, Permanent

**Salary**: £22,000.00-£24,000.00 per year

**Benefits**:

- Casual dress
- Language training provided
- Work from home

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Upminster, RM14 2UN: reliably commute or plan to relocate before starting work (required)