Medical Receptionist

2 weeks ago


London, United Kingdom Baltic Medical Centre Full time

**Responsibilities**:
Ensure that every phone call is handled in a courteous and professional manner and that all visitors are appropriately attended to

Responsible for directing inquiries accordingly

Ensure the safe keep of information displayed for member use and update it regularly

Ensure that the entry desk premises are kept tidy and clean at all times

Responsible for checking the state of stationery, medication and non-medication stock

Provide support, mostly administrative to other members of staff according to the directives of the Practice Manager

Assist doctors with queries throughout the day, liaise that all treatment rooms and equipment are available and ready for operation

Receive visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

Answer screening and forwarding incoming phone calls

Take payments from the patients

Close daily accounts

Routine office operations, support Practice Manager in daily activities

Participate in audits and risk assessments

**Requirements**:
Proficiency in Microsoft Office Suite

Experience in healthcare admin work

Effective use of English

Russian, Lithuanian or Romania language would be an advantage

Knowledge of standard procedures and practices in an office

Hands-on experience with office equipment (e.g. fax machines and printers)

Professional attitude and appearance

Ability to flow well with visitors to the clinic, and also maintain a co-operative relationship with other staff

Solid written and verbal communication skills

Ability to be resourceful and proactive when issues arise

Excellent organizational skills

Multitasking and time-management skills, with the ability to prioritize tasks

Customer service skills

Basic medical knowledge is a big advantage

**Job Types**: Part-time, Permanent

**Salary**: £10.00-£12.00 per hour

**Benefits**:

- Company events
- Employee discount
- On-site parking

Schedule:

- 10 hour shift
- Weekend availability

**Experience**:

- Medical Receptionist: 1 year (required)



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