Client Service Executive

1 week ago


Ipswich, United Kingdom WTW Full time

We now operate a Hybrid work style which enables you to work from home for 2-3 days per week.

Office Locations: Ipswich, Bristol, Birmingham, Glasgow and Reading

**The Role**

In this role, you will be responsible for providing outstanding client service and support to a portfolio of new and existing clients operating across a broad range of exciting industry sectors including Infrastructure & Utilities, Manufacturing & Industrial, Land Transport, Leisure & Hospitality, Retail and Financial Services.

No two days are ever the same, as our client base encompasses every type of business based in the UK, many of whom also have full global reach and consequently provide a variety of new challenges and opportunities for you to get involved in, including managing and developing relationships.

Specific duties will include:
**Client Relationship Management**
- Understand the clients’ business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service.
- Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people.
- Determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients.
- Draw on expertise within specialist technical teams within the business unit and across the Group for clients as required.
- Liaise with clients and build strong relationships.

**Placement Management**
- Deliver optimisation of revenue from new and existing clients using the full range of appropriate placement channels and markets for the specific client segment of the business
- Work closely and maintain working relationships with the market contacts (and the Broking Team) as required

**Operational & Service Delivery**
- Communicate effectively with clients, colleagues, markets and others where appropriate to maximise service delivery levels

**The Requirements**
- Thorough technical knowledge of property, liability and motor insurance
- Proven track record of delivering outstanding client service
- Ability to produce accurate, easily understandable documentation for clients.
- Ability to manage own workload and balance competing priorities.
- Work effectively in a variety of teams
- Strong communication, negotiation and influencing skills.

**At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.



  • Ipswich, United Kingdom Artemis Recruitment Consultants Full time

    Client Service Executive - Ipswich Our client is looking for a Client Service Executive for their New Business team in Ipswich, Suffolk. They are looking for an enthusiastic candidate who is eager to learn with a good attention to detail.  Key Responsibilities: Weekly Adviser diary check (to ensure all presentation meetings are logged correctly)....


  • Ipswich, United Kingdom WTW Full time

    This is an excellent opportunity to join our GB Retail Team as a Client Service Executive (Hybrid work style) based in our Ipswich office. In this role, you will be responsible for providing outstanding client service and support to new and existing clients operating across a broad range of industries. No two days are ever the same, as our client base...


  • Ipswich, United Kingdom WTW Full time

    This is an excellent opportunity to join our GB Retail Team as a Client Service Executive (Hybrid work style) based in our Ipswich office. In this role, you will be responsible for providing outstanding client service and support to new and existing clients operating across a broad range of industries. No two days are ever the same, as our client base...


  • Ipswich, United Kingdom WTW Full time

    Client Service Executive – Commercial Insurance Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join Us Collaborative Culture: work in a supportive and collaborative team where everyone’s...


  • Ipswich, United Kingdom WTW Full time

    Client Service Executive – Commercial Insurance Join to apply for the Client Service Executive – Commercial Insurance role at WTW Are you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive. Why Join Us?...


  • Ipswich, Suffolk, United Kingdom WTW Full time £40,000 - £55,000 per year

    DescriptionAre you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.Why Join Us?Collaborative Culture: Work in a supportive and collaborative team where everyone's ideas are valuedCareer Growth: Enjoy...


  • Ipswich, United Kingdom Artemis Recruitment Consultants Full time

    Client Service Executive Administration - Ipswich Our client is looking for Client Service Executive Administration for their existing Business team in Ipswich, Suffolk. They are looking for an enthusiastic candidate who is eager to learn with a good attention to detail.  Key Responsibilities:  Letter of Authority process from start to finish....


  • Ipswich, United Kingdom WTW Full time

    DescriptionAre you passionate about client service and have a broad knowledge of insurance products and markets If so we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.Why Join UsCollaborative Culture:Work in a supportive and collaborative team where everyones ideas are valuedCareer Growth:Enjoy ample...


  • Ipswich, United Kingdom Willis Towers Watson Full time

    DescriptionAre you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.Why Join Us?Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valuedCareer Growth: Enjoy...


  • Ipswich, United Kingdom WTW Full time

    DescriptionAre you passionate about client service and have a broad knowledge of insurance products and markets? If so, we have an exciting opportunity for you to join our GB Retail business as a Client Service Executive.Why Join Us?Collaborative Culture: Work in a supportive and collaborative team where everyone’s ideas are valuedCareer Growth: Enjoy...