Health Club

**Hand Picked Hotels**:
Hand Picked Hotels is a beautiful collection of 21 privately owned, luxury country houses and coastal retreats, each hand picked for their individuality. Architecturally distinctive and quintessentially British, every hotel boasts an extraordinary location, from Scotland to the Channel Islands, offering breath taking views, from vast countryside to expansive beaches, to lush woodlands. With every need taken care of, the team at each hotel ensures every guest has a magical experience, encouraging them to return time and time again.

Hand Picked Hotels was founded in 2001 by owner and Chairman, Julia Hands MBE. Whilst each hotel is individual, every property fulfils the company values of family, individuality, community and care, ensuring a hand picked experience for every guest and employee.

We are currently recruiting for a Health Club & Spa Receptionist at Wood Hall Hotel & Spa, part of Hand Picked Hotels.

Located in the heart of West Yorkshire, Wood Hall Hotel & Spa is renowned for its elegance, exceptional service, and unforgettable guest experiences. From magical weddings and fine dining to our serene spa, every detail is designed to delight. If you thrive in a calm, luxurious environment and love making guests feel truly cared for, we’d love to hear from you.

**About the Role**:

- Demonstrate knowledge of the hotel, health club & spa and treatments on offer and provide thoughtful recommendations, tailored to each guest to help create magical memories.
- Build and maintain relationships within the team and ensure communication is clear between the shifts.
- You will be responsible for checking the pool plant room, making sure the pool & steam room are operating safely & correctly.
- Most of all we will want you to be inspired, have fun and enjoy being part of our Hand Picked Team.

**About you**:

- Be passionate about going above and beyond for our members and guests and recognise and skilfully act on opportunities to make the guest experience memorable through offering or suggesting appropriate products and facilities.
- Be able to demonstrate a high level of emotional intelligence, enabling you to be able to anticipate our guests needs ensuring they receive a Hand Picked experience.
- You’ll take pride in your appearance and the standards and ambiance of our Health Club & Spa.
- Most of all, you’ll have a friendly, welcoming and genuine manner.

**Company Benefits**:
**Our Benefits include**:

- A competitive hourly rate of £14.32, plus a share of service charge.
- This is a Part-time role working on different shifts, earliest start will be 6.00am and latest finish is 9.30pm, we are looking for someone to flexible in days that they can work including weekends on a rota basis, as our facilities are open 7 days a week. Contract will be offered on 21 hours per week, hours may vary depending on business needs.
- Company pension scheme with a generous employer contribution.
- Life assurance scheme.
- Employee Assistance Program to support you with whatever life throws at you.
- Company Sickness Scheme Benefit.
- 28 days holiday per year including bank holidays, increasing to 33 days including bank holidays with length of service.
- Forward career progression, with access to our In House and external training programs, including apprenticeships up to level 7, which are all supported by our learning and development team.
- Discounted staff stays with Hand Picked Hotels & on all food & drink.
- Annual loyalty awards (like afternoon teas and overnight stays)
- Online retail discount platform offering thousands of savings with high street retailers and restaurants as well as a health and well-being platform.
- Opportunity to make lifelong friendships and be part of team that celebrates Diversity and Inclusion.