Part Time Funeral Arranger/administrator

2 weeks ago

Horsham, United Kingdom CPJ Field & Co Full time

Job role - Funeral Arranger/Administrator - Mon-Fri 9am - 1pm

CPJ Field & Company Ltd, an independent and family owned funeral company, require a very special person to join our team dedicated to serving families at one of the most difficult times in their lives. We currently have a position for a part-time Funeral Arranger/Administrator for our Ballard & Shortall Funeral Directors situated at Horsham, West Sussex. There will also be the requirement to cover holiday/training and sickness absence of colleagues therefore the need for flexibility is essential.

You will be working with and providing support to the Funeral Director to provide an excellent service for customers and assist with the process of arranging and planning funeral services. The post holder will be required to work flexibly in a tight knit team environment.

The key duties of the post are as follows:

- Follow the CPJ Field way of funeral arranging for which full training will be given
- Answering the telephone in a polite and efficient manner. Taking, recording and forwarding accurate messages.
- Accompanying family of the deceased to our Chapel of Rest
- Accompanying doctors to refrigeration units for examination of the deceased.
- Sale of monumental masonry and pre-paid funerals for which full training will be given.
- Preparing weekly and monthly reconciliations from the above system for submission to the accounts team.
- Daily banking of monies received in settlement of funeral accounts.
- Maintaining branch petty cash records, processing of card payments etc.
- General office administration including photocopying, faxing and filing
- Ensuring that the Funeral Home is clean, tidy and welcoming at all times.
- Caring, empathetic and confident nature
- Understand and be able to address the needs of the bereaved
- A competent administrator, accurate, with excellent attention to detail
- Computer literate including MS Word and Excel
- Flexible attitude - adaptable to the needs of the organisation
- Demonstrate a calm, efficient and compassionate demeanour
- Reliability, honesty and a commitment to maintaining confidentiality at all times

**Where**:
The role will be based at our Ballard & Shortall Funeral Home in Horsham, West Sussex.

Should you not hear from us you have not been successful on this occasion and we wish you every success in your search for suitable employment.

**Job Type**: Part-time
Part-time hours: 20 per week

**Salary**: £10,868.00 per year

**Benefits**:

- Company events
- Company pension
- On-site parking
- Wellness programme

Ability to commute/relocate:

- Horsham: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer Service: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work authorisation:

- United Kingdom (required)

Work Location: In person

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