Library Assistant

4 days ago

Forest Row, United Kingdom East Sussex County Council Full time

Job Introduction
If you have a passion for customer service and a keenness to learn about our libraries, we would like to hear from you

The modern library is more than an opportunity to borrow a free book. We are open to all members of the community, who visit our libraries with a wide range of needs such as getting online, job-seeking, health and well-being, and national and local information. We also work in partnership with a number of different organisations, some based in our buildings and others visiting to hold sessions.

As a Library Assistant, your duties will include staffing the customer counter, answering a wide range of enquiries, and maintaining our service provision. You will perform routine tasks such as answering phone calls, issuing items to customers, cash handling, and organising files. You will also be required to support library events, such as children’s events over the summer, and weekly events, such as Rhymetimes and Storytimes.

Key to the Library Assistant role is being able to signpost people to what they are seeking. Knowledge and experience of working in a library is not essential as full training will be provided. The ability to be flexible is essential, as you will be required to work at other libraries in East Sussex, for which travel costs from your base are covered.
- Have good customer service and communication skills
- Have ICT skills and an interest in further development
- Work well in a team
- Are self-motivated
- Can undertake manual handling tasks
- Are willing to learn and undertake training as required

**Work rota**:
Mon 1.30pm - 5pm
Weds 9.30am - 1pm
Thurs 1.30pm - 5pm
Sat 9.30am - 1pm

In-person interviews will be held at Uckfield Library. For an informal discussion, please contact Mike Higginson, Library Manager, on 01424 724646 or 07540 100616.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page.

**For work that makes a difference.**

Additional Information
Your starting salary will be pro rata if the above position is part-time or term-time only.

Due to the restrictions we cannot guarantee that individuals that meet the requirements of the Points-based Immigration System will be issued with clearance to obtain work permits.

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Company Information

Package Description

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