Format Development Manager

4 days ago

London, United Kingdom WHSmith Full time

**Format Development Manager
London Head Office, Houndsditch (with travel)
Grade D+**
**The Opportunity**
WHSmith Travel are constantly innovating. Whether that be with our store formats, locations or ranges within store, our business never stands still. We now have an exciting opportunity to join our Format and Proposition team.
This position will report directly to the Insight & Format Lead and will be responsible for the strategy, direction and delivery of our format and proposition initiatives. This is a key initiative for WHSmith Travel, and a vital pillar to WHSmithTravel’s strategicgrowth. It’s a high profile and one that requires the successful applicant to shape exciting and customer-centric retail propositions and track their operational and commercial delivery vs. strategic and brand objectives.
**What you’ll do**
With this being such a vital business area you’ll be visible as the single point of contact and expert across our Travel Formats and Propositions. Providing advice on the management of propositions, communicating commercial performance, controlling qualityand recommending improvements and changes where appropriate. Creating accurate and precise proposition documentation (including charts, schedules and progress reports) you’ll monitor and manage risks, issues and progress accordingly.
**Who we’re looking for**
Previous experience in high-profile format, brand or commercial proposition positions will be key. This is an exciting, innovative and important opportunity within an established retailer; but it’s no mean feat.
You’ll need to have good commercial acumen, with the ability to interrogate P&L’s, performance detail, modelling of trials, margins of product. Previous Retail / FMCG experience is highly advantageous, or a background in working on large scale retail propositionprojects. What is mandatory is previous experience of being able to communicate, pull a plan together and present this.
Impeccably organised, methodical and with high attention to detail you’ll be able to work under pressure, to tight deadlines with pace, proactively and flexibly. You’ll need to be a strong communicator, written and oral, able to interact, influence and engagewith multiple stakeholders including at board level with gravitas and credibility. Analysis experience along with an analytical mindset is required, with strong commercial acumen and experience including profit and loss, future feasibility and modelling, postcompletion analysis and being able to analyse sales trends, keep your ear to the ground with competitor activity - all underpinned by the importance of our customer segmentation strategy and strategic brand objectives.
**What we can offer you**:
Cash/Car allowance
Annual bonus based on company performance
Hybrid working model from home and in the office
25 days holiday, plus your Birthday off, plus Bank Holidays with an opportunity to buy extra days holiday
Finish at 4pm on a Friday
Competitive pension contribution
Staff discount card for stores and online
**About Us**
WHSmith is a leading, global travel retailer with a smaller business located on UK high streets. Since 1792, we’ve grown and evolved into a globally recognised brand, and we’re proud to be that air of familiarity people love and trust on their journey, bothin life and through life. Today, we have more than 1700 stores in over 30 countries across the globe, serving millions of customers every year, and you’ll find us at airports, railway stations, hospitals and on the high street.

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