Donor Care Advisors

Human Appeal is a faith-based charity that aims to abolish poverty by providing humanitarian aid, sustainable development programs and championing advocacy for our beneficiaries worldwide.

**The Job**:

- Engaging with Human Appeal donors
- Maintaining call centre database by entering or updating information accurately
- Generating funding for Human Appeal through telephone donations
- Chasing pledges made by our donors during events
- Generating tickets sales for fundraising events
- Attending and helping out during Live TV and Radio Appeals
- Ensuring customer satisfaction levels are met
- Maximising donor retention

**The Hours**:
This is a FLEXIBLE, PART-TIME ROLE so would ideally suit University and College students looking to earn and gain experience around their studies
Shift Patterns available are:

- 4pm - 8pm weekdays
- 12pm - 6pm weekends
- Extra hours available during the week.

Please note we are looking for staff who can do a minimum of 3 shifts per week

***Click APPLY to send through your CV today**

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**A Little Bit About Human Appeal**

We have a high staff satisfaction rating of 4.5 out of 5 on Glassdoor Heres why:
**What our CEO Says**:

- We are faith-based but not faith-specific. We have faith in all of humanity and believe we can achieve great things when we work together. So, come and be part of a dynamic global charity where we celebrate our differences, as well as our common humanity_

Dr Mohamed Ashmawey

**What our Staff Say**:

- At Human Appeal, each one of us has the opportunity to influence others. If you are prepared to challenge yourself there are no limits, so come and make it happen_

Simon, Systems and Reporting Manager
- I have been working at Human Appeal for many years I believe in the cause we are working for. I believe in the charity sector and I believe in the reward we get for helping our fellow human beings in desperate need_

Insaf, Finance Lead
- Working as a fundraiser, every day is different. It can be challenging, but when youre working tirelessly and raising funds to help those in need, its an amazing feeling_

Adnan, Fundraising Coordinator
- I saw an opportunity to assist in helping people across the world with the excellent work Human Appeal carries out. I enjoy working with so many talented people in a fast-moving environment_

Steve, Procurement Manager

**Our Greatest Achievements Include**:

- Safeguarding bright futures for more than 22,000 vulnerable orphans in 9 countries. Our one-to-one sponsorship programme has a built-in school attendance requirement while covering the cost of food, housing, medical care, and learning materials.
- Pioneering technologically innovative infrastructure projects in Pakistan, like designing and building a 25-km embankment on the Chenab River in Pakistan. Protecting an entire community from being washed away, the embankment has held back the floods each year, including Pakistans worst flooding in a decade during its last monsoon season.
- Protecting the health of mothers and their children in war-torn Syria by running the only free maternity hospital in Idlib, Syria. By offering free medical care to vulnerable mothers and children, our staff at Al Imaan Hospital providing life-saving care to 100,000 patients every year.
- Quenching the thirst for the 2 million residents of the Gaza Strip by working with UNOCHA to purify Gazas water network. And now, our newest project involves building a large-scale desalination plant to provide daily access to clean water for 60,000 people across Gaza.
- Recovering lost livelihoods for vulnerable farmers in Gaza by planting 80,000 olive trees since 1991. The farming project provides each farmer with 30-40 prime olive trees so they can establish a vibrant, sustainable crop that yields not just food but income for generations.
- Restoring safe and secure residential spaces in Syria, like the construction of a new town with 1,000 newly constructed homes in Al Zahoor.