Customer and Sales Advisor

9 hours ago

Norwich, United Kingdom Hammonds Full time

Are you a naturally engaging individual and have no fear of striking up a welcoming conversation with a passer-by? We are now looking for a **Customer and Sales Advisor** to join our showroom based in Norwich on a permanent part-time basis, working 21 hours per week, including occasional weekends and evenings. We aim to engage and inspire our people to be passionate about delivering exciting design, innovative storage solutions, well-made furniture and excellent customer service. Our vision, is to be the leading fitted furniture specialists winning national awardsfor service, while creating stress-free environments for all. **THE IMPACT YOU WILL MAKE** At Hammonds, life in our showrooms is different; you are part of strong, committed team with a shared passion for delivering a world-class customer experience. All of our **Customer and Sales Advisors** have a strong desire to work with people and contribute to the success of our "One Team" culture. As a member of our dedicated showroom team, you will accomplish more than just answering customers'questions; you will build a genuine rapport with our customers, offering each customer a tailored and unique sales support service. You will go the extra mile to showcase and present our fitted furniture, keeping in mind our customers want and needs as a toppriority. How thrilling it will be to use your creativity to help inspire our customers as they select the styles, colours, and finishes from our diverse design range that best suit their needs and preferences Working towards individual and collective showroom targets, you will support potential customers with their storage solution needs, in the aim to schedule design appointments with our academy trained Sales Designer team, who will visit the customers' homesand collaborate with the customer in bringing their dream rooms to life. Unlike other retail jobs, you won’t have the pressures of direct selling and that’s not to mention our commission structure that will allow you to increase your earnings. You will also have opportunity to earn: - Time and a half on every Sunday you work - Time, and ADDITIONAL time and a half when operating on bank holidays The best part is You won’t need to know everything about the Hammonds product straight away - we believe that product knowledge can be learned, and our detailed induction programme will support with this. All that we ask is that you are self-driven, with a strength of personalityand natural influential skills that make it easy to build rapport with people. **WHAT YOU CAN EXPECT** In return for your passion, commitment, drive and performance we offer our **Customer and Sales Advisor**a basic salary of £9.50 per hour, with the opportunity to increase earnings through an attractive commission scheme and enticing incentives. We aim to inspire personal and professional growth in our people, as we believe our employees are our greatest asset and we strive to attract, develop and retain the best talent by providing a challenging and rewarding environment. Along commitment to personaland professional development, and contributory pension scheme, we offer a suite of benefits and a few added touches that we believe help our people live better in life and work. Benefits for our **Customer and Sales Advisor** include: - 23 days holiday plus 8 bank holidays - Healthcash Plan - Preferential PCP Car Leasing Scheme - Employee Assistance Programme - Staff Discount Scheme - Perkbox - Refer a Friend Scheme - Pension Scheme - Service Recognition Scheme. **NEXT STEPS

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