Front of House Operator

Job Introduction
Sodexo are on the look out for a **Front of House Operator** in **(Surrey, KT18 5UX ) **If you are a friendly and organised individual who could be the face of our prestigious corporate site and you are a master multi tasker, then we want to hear from you Join us to create a positive first impression to our clients and visitors and be the heartbeat of our front desk

**What you’ll do**:

- Offer an outstanding guest experience from greeting to host delivery and subsequent guest check out, exceptable service is provided at all times
- To proactively and effectively bond the coordination, planning and organisation of the Front of House Services including - security, reception, client meeting suite, visitor lounge/waiting spaces, helpdesk services, concierge, meeting room reservations and any other associated services
- Ensure the cleanliness and housekeeping of designated and surrounding areas are at the highest standard
- Provision of a visitor concierge services anticipating guest needs and providing accurate information and services
- Represent company providing a professional, efficient welcoming manner, ensuring all enquiries are handled effectively and accurately within the agreed service level requirements
- Assist the Customer Services Supervisor and Front of House colleagues in the efficient day to day operation

**What you bring**:

- Previous experience of providing similar service as part of a multi-skilled workforce to blue chip organisations or within prestige environments such as 4/5 star hotels with a strong focus on customer service
- Good understanding and experience of ensuring focus is on individual customer requirements and care whilst meeting required service levels
- Immaculate appearance and cleanliness principles, understanding the needs of the client, willing to adjust to their requirements
- Exceptional written and verbal communication skills, capable of conversing with people of all levels.
- Reliable and trustworthy with ability to work on own

**What we offer**:
Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong in a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

- Unlimited access to an online platform offering mental health and wellbeing support.
- An Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
- Access to a 24hr virtual GP Service
- The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family).
- Save for your future by becoming a member of the Mercer Aspire Pension Plan
- A death in Service benefit for colleagues who pass away whilst employed by Sodexo
- Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including apprenticeships and a variety of learning and development tools.
- Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

About The Company
**About Sodexo**

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We’re a Disability Confident Leader employer. We’re committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

Click here to read more about what we do to promote an inclusive culture.

Package Description
- **Front of House Operator**:

- **Monday - Friday**:

- **40 Hours worked per week**:

- **£13 per hour + Sodexo Benefits.**:

- **Full uniform and training provided?**:

- **Free parking onsite**:

- **Any other site benefits**:

- **20 days annual leave increasing to 25 with service**:

- **Check your local transport links here**: Plan Your Journey | Traveline - the destination you should input is **(Insert Postcode)